operation attendant IT
MACC Branch (Modern Architectural Contracting Company )
Total years of experience :10 years, 11 Months
Achieve high quality results within budget targets and time frame. Oversee the daily operations to achieve high levels of productivity. Increase customer satisfaction by resolving problems.
Wrote reports showing project progress and results.
Promote continuous improvement by resolving problems and sharing suggestions to improve the team's operations.
System administrators
Customer care •
Complaints and suggestions Technical support
Criticism Summary report Daily report
Problem, solutions, Poking
Received and screened a large number of internal and external communications, including calls, and e-mails, and mail.
Training junior team members on administrative processes, company requirements and performance strategies.
Drafting meeting agendas and following up on team work items.
Organise company and office meetings for up to team members.
Maintain office files in electronic and hard copies.
Replenish office supplies, assist with payroll, record keeping and track time cards for office staff.
Time Management Team Building Project Management Problem Solving Payroll
System Vision
Business Administration Human Resource Request Organising Meetings, Scheduling, and Sending Reminders HSE Support Report
Microsoft Office
Welcome incoming clients in a professional manner and provide friendly and knowledgeable assistance.
Respond to inquiries from customers, suppliers and the public and assist in resolving them.
The reception area has been kept clean and tidy to give visitors a positive impression of the company.
Support fire evacuations with clear communications and strict attendance checks.
Screened and verified visitor identities, maintaining security of staff and office environment.
Provide friendly and attentive support to guests in the office.
Monitor building security, update records, and issue visitor.
DIPLOMA 2 YEARS IN COMPUTER SCIENCE