Amal Jouzou Kaysi, Founder

Amal Jouzou Kaysi

Founder

An Odd Tale

Location
United Arab Emirates - Dubai
Education
Master's degree, Executive MBA
Experience
24 years, 0 Months

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Work Experience

Total years of experience :24 years, 0 Months

Founder at An Odd Tale
  • United Arab Emirates - Dubai
  • My current job since August 2019
Chief Operating Officer at 3Summits
  • Lebanon - Beirut
  • May 2013 to November 2020

Responsible for strategic business relations as well as managing the daily operation, sales, and marketing.
• Sets the operational strategy
• Leads the Business Development, prepares proposals, and reviews and oversees quality of consulting material to deliver to client.
• Manages the relationships with affiliate consultants, trainers, coaches.
• Leads the collaboration with Key Partners
• Assesses organizational needs & gaps and develops training programs that fit the needs of different companies from different industries
• Oversees the administration of social media marketing and advertising
• Manages procurement, financials and ensures budget is met

Managing Director at Ultima
  • Lebanon - Beirut
  • March 2011 to September 2015

In my role as Managing Director, part of my role was business development, within this role I built strong partnerships with many international pharmaceutical and Para pharmaceutical companies around the world and registered their products at the Ministry of public Health, thus ensuring the delivery of high quality products and services. I oversaw all the departments in the company, including sales, marketing, promotion, accounting, etc... As a a start-up, we built the company's forms, evaluation system, and worked on all aspects that contributes to the success we were aiming to achieve, particularly building the company's image.

Managing this startup company and establishing all angles of the operation. Responsible for strategic and daily operation management, as well as international business relationships.
• Managed the international and local business development initiatives which included supplier’s selections
• Managed day to day international and local business relations
• Led contract reviews and negotiations with international suppliers
• Contributed to development of company strategy and organizational structure
• Managed product marketing including new product introduction
• Managed the operation including logistics, supply/demand, and regulatory affairs
• Managed forecast planning and achievement, and monitored inventory levels
• Oversaw human resources functions including hiring, development, and performance
• Oversaw and evaluated the work of internal team, as well as sales and marketing team
• Directed changes that conform to healthcare laws and regulations

Executive Manager at Macromed
  • Lebanon - Beirut
  • August 2004 to March 2011

In my role as an executive manager, I played a significant role in developing and growing the company from a start up to a mid-sized, profitable organization.
Co-led the company's tactical planning, with direct responsibility for the business development. I also oversaw other departments such as HR, training, and regulatory to insure proper functions and development at all levels. Planned, organised and monitored projects allowing the company to achieve the planned growth and quickly establish its name in the market. Within my role as the Executive manager, I developed Key performance indicators, planned targets, managed budget, planned purchases, etc..

Responsible for strategic, daily management and international business relations for this growing company.
• Highly involved in setting the company’s operating strategy
• Managed forecast planning and achievement, and monitored inventory levels
• Managed international business development and relations, as well as local business relations, new product introduction, company organization, as well as product marketing and sales
• Led contract reviews and negotiations with international suppliers
• Oversaw human resources functions including sales supervisors, medical representatives, sales persons, warehouse and support staff, as well as planned team development
• Oversaw the procurement and logistics functions
• Oversaw and was involved in regulatory affairs functions
• Planned orders from International suppliers
• Managed sales team visits and collections

Volunteer at Trillium Health Center, Diabetes Education Center
  • Canada - Ontario
  • January 2003 to January 2004

• Evaluated the different functions in the center, reviewed processes to implement changes
• Contributed to design, preparation, and implementation of patient education plans

Chief Pharmacist at Zaidanieh Clinic
  • Lebanon - Beirut
  • January 2001 to January 2002

Responsible for pharmacy management for this reputable day clinic covering most specialties with
a team of medical doctors.
• Organized and implemented procedures
• Monitored and determined which pharmaceuticals would be carried by the pharmacy
• Implemented and supervised procedures for sending requests to the Ministry of Health
• Coordinated with clinic management and supervised pharmacy staff

Pharmacist at American University of Beirut - Medical Center
  • Lebanon - Beirut
  • January 1996 to January 1998

Co-started the pharmacy oncology unit along with another senior pharmacist. AUB-MC is a reputable private hospital that complies with the policies and regulations of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
• Capitalized on strong interpersonal skills to ensure a successful startup of the new oncology unit, establishing excellent working relationships with other stakeholders and promoting the critical role of the pharmacist in this new environment
• Developed written guidelines which defined basic procedures and safety measures in the unit and provided a quick reference for admixture preparation
• Coordinated with risk management personnel to ensure the appropriateness of the safety measures performed in the unit
• Worked along with health care professionals providing them with information and informational material with respect to administering drugs in the patient’s best interest
• Compounded and dispensed drugs and pharmaceutical preparations according to prescriptions and prepared injectable medications

Education

Master's degree, Executive MBA
  • at American University of Beirut
  • July 2011
Bachelor's degree, Pharmacy
  • at Massachusetts College of Pharmacy
  • January 1991

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Specialties & Skills

Supply Chain Management
HR Management
SME management
Pharmaceutical Development
Contract Review
INTERNATIONAL BUSINESS
MANAGEMENT
MARKETING
TRAINING MANAGEMENT
PROJECT MANAGEMENT
COMMUNICATION
PHARAMACEUTICAL MANAGEMENT
BUSINESS DEVELOPMENT
CUSTOMER RELATIONS
LEADERSHIP

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Business Diagnostics for Consultants (Training)
Training Institute:
EBRD
Date Attended:
June 2019
Duration:
24 hours
Leadership (Training)
Training Institute:
3Summits
Finance for non-financial Managers (Training)
Training Institute:
Leading Mind
Performance Under Pressure (Training)
Training Institute:
3Summits
Business Planing (Training)
Training Institute:
London Small Business Center
Conflict Management (Training)
Training Institute:
3Summits
Fundraising for NGOs (Training)
Training Institute:
AUB
Sales Forecasting (Training)
Training Institute:
Catered training - company

Hobbies

  • Painting
  • Humanitarian initiatives - social responsibility