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Amal Mostafa, HR Payroll Coordinator

Amal Mostafa

HR Payroll Coordinator·Eureka

Kuwait

Master's degree, Business And Finance

Work experience

Total years of experience: 8 years, 9 months

HR Payroll Coordinator

February 2025 - Present

Eureka

Al Kuwait, Kuwait

February 2025 - Present

• Processing payroll accurately including overtime calculations and annual leave.
• Maintaining payroll records including salary adjustments, bonuses and deductions.
• Handling employee inquires related to payroll, compensation and benefits.
• Generating pay slips and payroll summaries and check with management.

Company industry:
Sales Outsourcing
Job role:
Human Resources and Recruitment

call center

June 2023 - Present

best al yousifi

Al Kuwait, Kuwait

June 2023 - Present

Company industry:
Call Centers & Customer Care Outsourcing

Contact Center

June 2023 - February 2025

Best Al Youssifi

Al Kuwait, Kuwait

June 2023 - February 2025

• Handling Inbound calls : receive and manage incoming calls from customers, addressing
their inquiries, resolving issues, and providing assistance.
• Resolving Complaints: listening to customer complaints, empathize with their concerns,
and work towards finding satisfactory resolution.
• Updating Customer Information: ensuring that customer records are accurately updated
with relevant information, such as address changes or account updates.
• Upselling and Cross-selling: Promote additional products or services to customers during
interactions, aiming to increase sales and customer satisfaction.

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

HR Coordinator

December 2021 - April 2023

EL Youssef Hospital Center

Halba, Lebanon

December 2021 - April 2023

• Payroll operation.
• Leave management.
• Atendance management.

Company industry:
Management Consulting
Job role:
Human Resources and Recruitment

ACCOUNTANT

August 2017 - April 2023

youssef

Halba, Lebanon

August 2017 - April 2023

• Reported monthly performance reports to the shareholders.
• Provided monthly payment and receivable reports to the doctors.
• Prepared the invoicing, accounting, and archiving of the hospital patients paper works.
• Prepared suppliers cheque payments and performed accounting of the entries once the
cheque is issued.
• Monitored and supported tax issues.
• Monitored Social Securitys collection.
• Performed supplier reconciliations.
• Prepared monthly payments of doctors and suppliers.
• Recorded daily accounting entries.
• Checked up daily cashier reports.
• Reconciled guarantors payments and notify the billing department about the discount on
patients invoices.
• Checked all purchase invoices, make sure that they match the contracts signed with
suppliers in terms of price, offers and due dates.

Company industry:
Accounting
Job role:
Accounting and Auditing

Education

Lebanese University

January 2016

January 2016

Master's degree, Business And Finance

Lebanon

Skills

COMPUTER AIDED DESIGN
Intermediate
COMPUTER AIDED DESIGN
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate