Director, business mgmt, wholesale banking
National bank of Abu Dhabi
مجموع سنوات الخبرة :20 years, 8 أشهر
Main bridging unit between top mgmt, business lines & support teams
Handled business process maps, policies & procedures as well as improvements initiatives & projects
Handled all the policies, procedures & improvement initiatives & projects
Prior role was to handle the customer care unit from complaints & feedback as well as quality control initiatives
Handled customer care complaints & suggestions scheme as well as quality control
Handled training of clients & administrative work
Handled MIS & programming projects for government
Graduated with honer
Double major bachelor & MBA with distinction
Distinction in calculus