Amal Tahboub

 Coordinating strategies to accomplish Certification Programs marketing objectives and boost long-term profitability.
 Collaborating internal departments to develop new strategies to capitalize on new customers.
 Establishing relationships with key decision-makers within customer's organization.
 Developing and implementing pricing structures.
 Consulting with product development teams to enhance Certificates based on customer interest data.
 Negotiating, preparing and signing contracts with clients.

  Managed the HR & Administration functions in the Mena Region.
 Created & executed comprehensive policies & procedures, ensuring staff fulfill expected business objectives based on their role.
 Ensured clear definitions and expectations for onboarding programs that adhere to the corporate culture of the company
 Designed and implemented a company-wide performance management system linked to the core vision and objectives of the company.
 Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
 Communicated corporate objectives across divisions through regular correspondence.
 Oversaw offices inventory activities by ordering and requisitions and stocking and shipment receiving.
 Supervised hiring processes and vendor relationships to maintain smooth operations for company.
 Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
 Manage recruitment and selection of staff, providing consultation to management on employee relations issues, and managing all disciplinary issues within the company.
 Worked with management and employees on all grievance issues within the company.
 Worked closely with senior management to identity, develop and implement training and development programs in line with the business objectives.

 Accountable for maintaining organizational culture, performance, HR policies, regulations, current policies & procedure, mission adjustment, HR strategies, procedures for environmental trends and challenges.
 Monitor overall condition of the bank, track staff morale, retention, turnover, efficiency of each department, implement engagement review, minimizes risk, administer budgets, as well as maximizes revenue.

 Skillfully benchmarked wages, compensation policies, benefits programs, and formulated employee’s incentive schemes, managed performance appraisal process & targets, and designed HR manual by following market practices.
 Performed analysis of cost effective programs, guided HR team, compensation administration, facilitated job evaluation & classifications, drew recommendations, attended meetings, and assured regulatory compliance.


 Proficiently designed project ideas & specifications, timeline management, organized milestone, achievements, project service, product lifecycle, also assisted evolving tactical & strategic product & services.
 Developed programs for client’s goals, sustained records, gave suggestions, user interface guides, collaborated with external clients & internal teams, governed issues, and critically evaluate gathered information.



Performance Management:
• Manage the Performance Appraisal process
• Ensure targets are set as per the balanced scorecard philosophy

Policies:
• Changes/updates required in the policy manual.

 Involved in business process improvement, manpower planning, competency modeling & job profiling, job evaluation, HR organization design, HR manual development, and procedures manuals in an efficient manner.
 Supervised job rotation programs, quality assurance, project management, problem solving, conducted surveys, prepared notes for new policies, provided consultation to senior management, and facilitated in recruitment process.

 Proficiently designed project ideas & specifications, timeline management, organized milestone, achievements, project service, product lifecycle, also assisted evolving tactical & strategic product & services.
 Developed programs for client’s goals, sustained records, gave suggestions, user interface guides, collaborated with external clients & internal teams, governed issues, and critically evaluate gathered information.