Amal Tahboub, Program Officer

Amal Tahboub

Program Officer

AMIDEAST

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Business Administration
Experience
7 years, 7 Months

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Work Experience

Total years of experience :7 years, 7 Months

Program Officer at AMIDEAST
  • United Arab Emirates - Abu Dhabi
  • July 2016 to April 2017

-Handling all training courses related to professional development in terms of planning and scheduling, marketing, registering candidates and implementing the course with the right trainers.
-Responsible for the Fulbright Scholarship execution through AMIDEAST, handling applications of students, screening candidates, making sure all documentation is fulfilled and liasing between headquarters in Washington and Field Office in Abu Dhabi to ensure smooth flow of acceptance, rejection and applying to universities in the U.S. Preparing for meetings and orientation sessions for nominees and following up on their acceptance and execution of study plan in the U.S.
-Responsible for the student exchange program which arranges visits of American students to U.A.E. as a way of building cultural bridges between American and the Middle East. Ensuring that the clients (university) needs are met, planning the itinerary and following up on all appointments and meetings that the students will be attending during their visit to the U.A.E.
-Following the companys’ system to ensure goals are met.
- Ensuring that all paper work and forms are filled out and updated.
- Working with the Country Director to identify specific goals and priorities for services.

Home Finance Officer at Abu Dhabi Islamic Bank
  • United Arab Emirates - Abu Dhabi
  • August 2012 to August 2013

-Attract new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers.
-Complete mortgage loans by monitoring collection, verification, and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing.
-Protect bank's image by keeping mortgage loan information confidential.
-Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
-Accomplish bank mission by completing related results as needed.

Mortgage Finance Specialist at Commercial Bank of Qatar
  • Qatar - Doha
  • November 2010 to September 2011

- Evaluate and compare the relative quality of various securities in a given application.
- Financial analysis of credit data and financial statements to determine the degree of risk involved in extending credit or lending money
- Prepare reports that include the degree of risk involved in extending credit or lending money.
- Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity.
- Confer with credit association and other business representatives to exchange credit information.
- Complete loan applications, including credit analyses and summaries of loan requests, and submit to loan committees for approval.
- Generate financial ratios, using computer programs, to evaluate customers' financial status.
- Review individual or commercial customer files to identify and select delinquent accounts for collection.
- Compare liquidity, profitability, and credit histories of establishments being evaluated with those of similar establishments in the same industries and geographic locations.
- Consult with customers to resolve complaints and verify financial and credit transactions.
- Analyze financial data such as income growth, quality of management, and market share to determine expected profitability of loans.
- Interpret data affecting mortgage solutions, such as price, stability, future trends in investment risks, and economic influences.
- Maintain knowledge and stay abreast of developments in the fields of business, finance, and economic theory.

Relationship Manager - Wealth Management at Commercial Bank of Qatar
  • Qatar - Doha
  • March 2009 to November 2010

- Own and maximize profitability for a portfolio of affluent Wealth Management clients, having accountability for profit and loss for the client portfolio
- Responsible for successfully delivering the Bank’s products and services to Affluent clients, with a focus on sales, cross-sales and client acquisitions
- Act as the primary point of contact and trusted adviser to a portfolio of Wealth Management clients (e.g. individual, family)
- Deliver excellent service to assigned Wealth Management customers and other Affluent customers as required
- Own and lead the profitability and balance sheet of the nominated portfolio of Wealth Management clients to meet and exceed business targets
- Actively undertake and maximize the cross-selling of products to a portfolio of Wealth Management clients, as well as the marketing of new products and services (including but not restricted to investments/ insurance) to the client portfolio
- Create and maintain trusting long-term relationships with clients
- Participate in regular, structured client meetings.

Mortgage Finance Officer at Commercial Bank of Qatar
  • Qatar - Doha
  • September 2007 to March 2009

- Provide administrative support to the mortgage sales team.
- Prepare the mortgage memo for submission to retail credit for approval.
- Liaise with other bank departments that touch the mortgage (loan) cycle such as Retail Credit, Risk and Operations to ensure seamless processing of the loan applications.
- Provide a customer sales service after the completion of the mortgage.
- Keep up to date with the bank and other banks products and schemes in order to handle customer’s queries when needed.

Human Resources Cooridnator at Paris Gallery
  • Qatar - Doha
  • February 2006 to September 2007

- Screening CV’s for required positions in the company.
- Interviewing candidates for positions such as sales staff, administration.
- Preparing offer letters, orienting newly hired staff and registering them in the system/data base.
- Updating the system/database when required.
- Solving staff problems such as accommodation, transportation and any work related trouble they might be facing.
- Preparing salary certificates, employee verification letters addressed to different governmental departments or banks.
- Assisting the HR Director in preparing motivational programs and training courses for the staff (researching for training material).
- Translating important governmental documents, escorting the HR Director for translation purposes when needed. (English 2 Arabic, Arabic 2 English)
- Establishing and maintaining computer records, including recruitment files and tests, general files and other information on sick leave, payroll, vacation pay, attendance cards, and hourly time records; maintaining confidential employee records.
- Coordinating with the immigration representatives on different types of visas, Resident Permits for new staff; full experience in immigration and HR governmental related issues.

Education

Bachelor's degree, Business Administration
  • at Birzeit University
  • September 2007

Specialties & Skills

Languages

English
Expert
Arabic
Expert

Training and Certifications

Financial Statement Analysis (Training)
Training Institute:
Linda Swenson
Consultative Selling (Training)
Training Institute:
Mercuri International
Anti Money Laundering (Training)
Training Institute:
Commercial Bank of Qatar