Amana Rahman

As a Telehealth Administrator, Care Coordinator, and Sales Coordinator within a remote psychiatry clinic, I oversee the seamless delivery of telehealth services by managing patient appointments, coordinating communication between patients and clinicians, maintaining accurate administrative records, and ensuring an efficient patient journey from initial inquiry to ongoing care. My role involves providing high-quality administrative support, handling referrals, scheduling consultations, managing patient follow-ups, and facilitating smooth clinic operations. In addition, I contribute to business growth through lead management, client engagement, service promotion, and relationship building with referral partners and stakeholders. By combining healthcare administration, patient coordination, customer service, and sales functions, I help enhance patient access to mental health services while supporting the clinic's operational efficiency, service excellence, and strategic growth objectives.