Amanda LLoyd

• Managing and maintaining budgets, as well as invoicing
• Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases.
• Devising and maintaining office systems.
• Using content management systems to maintain and update websites and internal databases.
• Liaising with staff in other departments and with external contacts.
• Ordering and maintaining stationery and equipment.
• Organising and storing paperwork, documents and computer-based information.
• Photocopying and printing various documents, sometimes on behalf of other colleagues.
• Recruiting, training and supervising junior staff and delegating work as required.
• Manipulating statistical data;
• Arranging in-house and external events.

• Develop financial reports for forecasting and results analysis.
• Providing service regarding Collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, customer reconciliations.
• Overseeing client trust accounts, accounts receivable write-offs and payment reversals.
• Assisting in financial management and analysis, as requested.
• Accountable for reducing delinquency for assigned accounts.
• Allocation & Adjustments - To ensure allocation of credit on account to open invoices, refund checks, credit & debit offset and transfer funds from customer account to Refund account ( General ledger )