Sales Representative HORECA
Paris Group
Total years of experience :12 years, 9 Months
• Worked in HORECA division with AED 1, 00, 000 & above monthly sales targets successfully.
• Penetrated target market in HORECA segment with newly launched & exquisite BALMAIN range of luxury bath accessory products (soap, shampoo, conditioner, body lotion, bath gel).
• Had top Hotel brands (Grand Hyatt, Park Hyatt, St. Regis, Waldorf Astoria, Fairmont, Raffles, Jumeirah group hotels, Kempinski, Radisson Collection) &
• Relentlessly generated & pursued leads with a zeal to increase outreach & new relationships.
• Identified new upcoming Hotel, Leisure Projects & business opportunities to increase sales.
• Maintained customer satisfaction by minimum level of contact with existing customers.
• Researched industry developments, competitor activities and emerging trends.
• Utilized technical support offered by the company to list more items at existing accounts.
• Explained product line to new clients and provided samples.
• Ensured deliveries were made on time without any customer complaints.
• Reported to Retail Sales Head & other Management head as per instructions of MD.
• Worked in HORECA Frozen Meat Products with AED 3, 000 target initially & AED 5, 000 at later stages successfully.
• Penetrated premium Restaurant brands (Meat Co, Tribes, Eat Greek, Taverna, Cullinan, Asha’s, PF Chang’s, Cheesecake Factory, The Crossing) as clients.
• Worked in Dubai, Sharjah & Northern Emirates region primarily.
• Performed cold calling to generate new leads & Van salesman role to produce samples, obtain feedbacks & secure new accounts to generate more sales & increase revenue.
• Had clear understanding of Company’s business strategies & assisted in meeting sales targets.
• Assisted with daily sales calls, arranging sales meetings & site inspections.
• Visited industry events and conferences for networking and building brand awareness.
• Discovered & pursued new sales prospects & negotiated deals.
• Maintained accurate and up-to-date customer, account and opportunity data.
• Gathered customer data from account/ selling manager (customers goals, specific needs, key account info) to plan appropriately.
• Maintained customer loyalty by delivering service excellence through customer experience
•Worked at Palace section of the hotel meant for
Royals, Head of States & VVIPs.
•Provided a range of butler services of highest
standards (packing/ unpacking, escorting, private
concierge, laundry & shoe shine, special set-ups,
amenity service).
•Served food & beverages during breakfast, lunch &
dinner at private dining rooms & suites.
•Communicated guests whereabouts, concerns &
requests to Management as per procedures.
•Worked sincerely to delight guests by providing
exceptional services during their entire stay.
BSc in Hospitality & Hotel Administration