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Ankur Dutta, Sales Representative HORECA

Ankur Dutta

Sales Representative HORECA·Paris Group

United Arab Emirates

Bachelor's degree, Hospitality And Hotel Management

Work experience

Total years of experience: 12 years, 9 months

Sales Representative HORECA

October 2019 - April 2022

Paris Group

Dubai, United Arab Emirates

October 2019 - April 2022

• Worked in HORECA division with AED 1, 00, 000 & above monthly sales targets successfully.
• Penetrated target market in HORECA segment with newly launched & exquisite BALMAIN range of luxury bath accessory products (soap, shampoo, conditioner, body lotion, bath gel).
• Had top Hotel brands (Grand Hyatt, Park Hyatt, St. Regis, Waldorf Astoria, Fairmont, Raffles, Jumeirah group hotels, Kempinski, Radisson Collection) &
• Relentlessly generated & pursued leads with a zeal to increase outreach & new relationships.
• Identified new upcoming Hotel, Leisure Projects & business opportunities to increase sales.
• Maintained customer satisfaction by minimum level of contact with existing customers.
• Researched industry developments, competitor activities and emerging trends.
• Utilized technical support offered by the company to list more items at existing accounts.
• Explained product line to new clients and provided samples.
• Ensured deliveries were made on time without any customer complaints.

Company industry:
FMCG
Job role:
Sales

Sales Representative HORECA

October 2016 - September 2019

JM Foods

Dubai, United Arab Emirates

October 2016 - September 2019

• Reported to Retail Sales Head & other Management head as per instructions of MD.
• Worked in HORECA Frozen Meat Products with AED 3, 000 target initially & AED 5, 000 at later stages successfully.
• Penetrated premium Restaurant brands (Meat Co, Tribes, Eat Greek, Taverna, Cullinan, Asha’s, PF Chang’s, Cheesecake Factory, The Crossing) as clients.
• Worked in Dubai, Sharjah & Northern Emirates region primarily.
• Performed cold calling to generate new leads & Van salesman role to produce samples, obtain feedbacks & secure new accounts to generate more sales & increase revenue.

Company industry:
FMCG
Job role:
Sales

Sales Coordinator

November 2011 - September 2016

Jumeirah Restaurants Group

Dubai, United Arab Emirates

November 2011 - September 2016

• Had clear understanding of Company’s business strategies & assisted in meeting sales targets.
• Assisted with daily sales calls, arranging sales meetings & site inspections.
• Visited industry events and conferences for networking and building brand awareness.
• Discovered & pursued new sales prospects & negotiated deals.
• Maintained accurate and up-to-date customer, account and opportunity data.
• Gathered customer data from account/ selling manager (customers goals, specific needs, key account info) to plan appropriately.
• Maintained customer loyalty by delivering service excellence through customer experience

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Guest Service Executive

August 2009 - October 2011

Emirates Palace Hotel

Abu Dhabi, United Arab Emirates

August 2009 - October 2011

•Worked at Palace section of the hotel meant for
Royals, Head of States & VVIPs.
•Provided a range of butler services of highest
standards (packing/ unpacking, escorting, private
concierge, laundry & shoe shine, special set-ups,
amenity service).
•Served food & beverages during breakfast, lunch &
dinner at private dining rooms & suites.
•Communicated guests whereabouts, concerns &
requests to Management as per procedures.
•Worked sincerely to delight guests by providing
exceptional services during their entire stay.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Pusa Institute Of Hotel Management

June 2004

June 2004

Bachelor's degree, Hospitality And Hotel Management

India

GPA (percentage): 75%

GPA (percentage): 75%

BSc in Hospitality & Hotel Administration

Skills

Attendance
Expert
Attendance
Expert
Maintenance
Expert
Maintenance
Expert
Guest Service
Expert
Guest Service
Expert
Training
Expert
Training
Expert
Recruitment
Expert
Recruitment
Expert
Data Administration
Expert
Data Administration
Expert
Technical Skills
Expert
Technical Skills
Expert
Management Reporting
Expert
Management Reporting
Expert
Team Motivator
Expert
Team Motivator
Expert
Coaching Staff
Expert
Coaching Staff
Expert
REGISTRATION
Expert
REGISTRATION
Expert
FRONT OFFICE
Expert
FRONT OFFICE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
OPERA (WEB BROWSER)
Expert
OPERA (WEB BROWSER)
Expert
OPERATIONS
Expert
OPERATIONS
Expert
PLANNING
Expert
PLANNING
Expert
RECYCLING
Expert
RECYCLING
Expert
UNPACKING
Expert
UNPACKING
Expert
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
CLEANLINESS
Intermediate
CLEANLINESS
Intermediate
Honesty
Expert
Honesty
Expert
Flexibility
Expert
Flexibility
Expert
Reliability
Expert
Reliability
Expert

Languages

English
Expert
Urdu
Expert
Hindi
Expert
Arabic
Expert
Bengali
Expert