Amani Almasoud

• Delivered high-quality customer service and resolved client inquiries efficiently.
• Promoted banking products and financial solutions based on customer needs.
• Managed daily banking transactions and ensured accuracy in operations.
• Built strong relationships with clients and maintained a high level of customer satisfaction.
• Supported sales targets through cross-selling banking products and services.

• Supported HR planning and policy initiatives within the HR department.
• Contributed to workforce planning, succession planning, and organizational development activities.
• Assisted in preparing job descriptions, HR reports, and documentation.
• Coordinated training sessions and supported employee development programs.
• Helped organize employee engagement activities and internal workshops.
• Collaborated with the HR team on employee relations and HR administrative tasks.