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Silvia Amani , Public Relations Personnel

Silvia Amani

Public Relations Personnel·Angels Casino,

Qatar

Diploma, Social Welfare And Business Management

Work experience

Total years of experience: 6 years, 0 months

Public Relations Personnel

January 2023 - December 2025

Angels Casino,

Nakuru, Kenya

January 2023 - December 2025

Managed customer engagement and media relations for the casino brand.
Created promational campaigns and content for social media platiorms.
Built and maintained strong relationships with clients and partners.
Coordinated events and promotional activities, ensuring smooth execution.
Supervised hotel operations, including staff management and guest relations.
Ensured high-quality customer service standards and satisfaction.
Trained and mentored new employees to enhance service delivery.
Coordinated daily schedules and monitored operational efficiency.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Floor Supervisor

January 2020 - January 2023

Oloken Hotel,

Nakuru, Kenya

January 2020 - January 2023

Incharge of all other floor staff.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

St. Paul's University

November 2016

November 2016

Diploma, Social Welfare And Business Management

Kenya

Skills

Secretarial
Intermediate
Secretarial
Intermediate
Administration
Intermediate
Administration
Intermediate
Management
Intermediate
Management
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
EVENT MANAGEMENT
Intermediate
EVENT MANAGEMENT
Intermediate
MEDIA RELATIONS
Intermediate
MEDIA RELATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
Restaurants
Intermediate
Restaurants
Intermediate
Sales
Intermediate
Sales
Intermediate
Marketing
Intermediate
Marketing
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
Hospitality
Intermediate
Hospitality
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Receptionist
Intermediate
Receptionist
Intermediate
Front Office
Intermediate
Front Office
Intermediate
Food Service
Intermediate
Food Service
Intermediate
Hotels
Intermediate
Hotels
Intermediate
waiter
Intermediate
waiter
Intermediate

Training and Certifications

Certifications
Business Management
Certificate in Social Media Management