Shared Services Manager
SAF Group
Total des années d'expérience :8 years, 2 Mois
Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
Coordination and Supervision - Coordinate, manage and monitor the workings of designated departments in the organization & advise management the area of improvement in terms of processes & decision making.
Financial - Review financial statements and data of designated departments. Utilize financial data to improve profitability. Prepare and control HR & Admin budgets. Plan effective strategies for the financial well-being of the company.
Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.
Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Finance, GR. Facilitate coordination and communication between support functions.
Payroll & Leave Management - Liaison with departmental heads for monthly payroll input, Process payroll & submit for approval. Process all vacation requests in coordination with finance, arrange tickets & hotel where required as per request.
Risk Management - Working with management to ensure a system is in place which ensure that all major risks of the company are identified and analyzed, on periodical basis
ICT Management: Online Portals, Emails, ERP & WMS Servers & other ICT infrastructure & social media.
To implement, supervise and operate the organizations ERP, HIRS.WMS & CRM systems through implementation best practices. Was responsible for planning and coordinating the change management of processes required for the support of ERP, HIRS, WMS & CRM systems necessary for business operations.
Ensuring that the deployment enhances operating systems, networks, Telecommunications, or other areas where it is deployed. Recommend any additional hardware or software requirements needed for successful deployments, configuration, or maintenance.
Liaise with company’s suppliers for prompt rectification of any problems or emergencies. Evaluate, configure, and deploy ERP applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.
Collaborate with analysts, designers, and system owners in the testing of software programs and applications. Ensure that any integration into company systems meets functional requirements, system compliance, and interface specifications.