Senior Personal Assistant
Qatar Chemical Company - Q Chem
Total des années d'expérience :8 years, 1 Mois
Senior Personal Admin Assistant - Quality Group
Quality Group is operated by Chief Quality officer and consists of 6 departments Fire & Safety, Security, Environmental, Enterprise Risk Management, Operational Excellence and Health Services
General Job Description & Responsibilities:
• Helped Managers to achieve 2017 Department Goals and follow up with the progress to be reported to the CQO
• Manage department meeting minutes and attendance rosters
• Covering for other department Admin. Assist on vacation, as required
• Making gate passes (more than 45 gate passes for visitors and employees)
• Sets up accommodation, meetings, logistics and entertainment arrangements for each department visitors, as requested by managers.
• Maintaining track for any document comes in or out of the department.
• Maintaining of work schedules/ office calendars and coordination of meetings for staff in area of responsibility
• Manage and maintain managers' calendars and update them on daily upcoming activities.
• Sets up and coordinates meetings and conferences.
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials in custody and ensure operability and good condition of those at all times.
• Maintains an adequate inventory of departments' office supplies. Ensure all individuals have adequate supplies at all times and monitors the use of supplies and equipment.
• Prepare Travel, Trainings and Expense claim forms as required.
• Prepares SAP Purchase Requisitions, reports, memos, letters and other documents, using MS-Word, MS-Excel spreadsheet, and/or MS-PowerPoint presentation software.
• Performs general clerical duties to include faxing, mailing, and other duties as assigned by managers.
• Maintains hard copy and electronic filing system
• Continue to assist Qatari Employees and Developee with any administration work required
For Department Specific Responsibilities refer to the CV please
Conducting outbound daily customer satisfaction surveys over phone regarding all bank products and services.
Generating daily, weekly and monthly reports with all activities done through these periods with customer feedback, comments and recommendations.
Assisting other departments in conducting surveys for measuring their standards and fulfilling their targets.
Creating and generating monthly reports analysis and representing it to management assisting in business decisions.
Creating and generating online surveys for the bank, sharing them internally and externally in order to get various customer types feedback fulfilling department annual plan.
Arab Network For NGO's (Non Governmental Organizations) Cairo, Egypt
July 2001 - Nov. 2002 Administrative Assistant: • Entrusted to manage office in the supervisor's absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official correspondence.
• Communicated effectively with multiple departments to plan meetings. Established
strong relationships to gain support and effectively achieve results.
• Provide administrative assistance mainly to the Executive Manager as required or as requested including correspondences, typing, and information research, filing and
taking telephone messages. Draft memos/letters as appropriate.
• Performs administrative / office duties as required, assigned or delegated.
July 2000 - July 2001 Executive Manager's Secretary: • Organizing Conferences and workshops and communications with different people all over the Arab world as members in the Arab Network in order to arrange their
attendance to the conference or the work shop.
• Schedule and perform word processing activities; format, revise and print out final
copies of complex documents for the manager.
• Maintains the Executive Manager calendar.
• Coordinate all travel arrangements for the company; research and make flight, hotel and rental car reservations in accordance with company policies and to obtain most
economical and efficient travel experience. Create travel itinerary and schedules in accordance with authorized travel requests.
• Maintain company files, soft and hard copy alike.
July 1999 - August 1999 Al-Ahram Newspaper Cairo, Egypt Radio&T.V.Dept.
Summer training
• Gathering news by phone from different channels.
• Wrote small articles published in the TV section.
• Experienced the communication with other departments and fetching information
required for the news to be published.
B.A. of Arts, Mass communication Department, Faculty of Arts, Ain Shams University. Cairo, Egypt.
1995 - 1998 Sakr Koraish Language School, Ramsis St., Ghamra, Cairo, Egypt. General Secondary Certificate.