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Ammar Aqleh

Business Analyst

Second Steps Software Development

Location:
United Arab Emirates - Abu Dhabi
Education:
Bachelor's degree, Computer Science
Experience:
14 years, 0 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  14 Years, 0 Months   

July 2019 To Present

Business Analyst

at Second Steps Software Development
Location : United Arab Emirates - Abu Dhabi
June 2016 To September 2019

Senior Business Analyst

at ITECH
Location : Jordan - Amman
November 2018 To July 2019

Business Intelligence Analyst

at Jeraisy
Location : Saudi Arabia - Riyadh
Business Intelligence Analyst
September 2016 To December 2017

Senior Business Analyst

at XociaLive
Location : Saudi Arabia - Riyadh
March 2010 To March 2016

Senior Business Analyst \ Professional Services Officer

at ITG
Location : Jordan - Amman
Responsible for analyzing the needs of the business and its customers and coming up with solutions to business problems. Involved in the management multiple small projects, to enhance the existing functionality and web pages for global client’s employee share plans. Managing the work from initial request through estimation, approval, requirements, build and implementation.
- Delivered Functional and User Acceptance Testing.
- Writing Business Requirement Specifications that successfully delivered necessary change in a manageable and non-intrusive way.
- Travelling to Saudi Arabia to engage with multiple stakeholders across the MoE to ensure all processes and requirements were accurately defined.
- Follow up with customer problems thought multi ways such as existing portals and emails.
- Gathering requirements (by using several approach and techniques such as interview with clients and end users).
- Create prototype based on requirements using (Axure 6.0 and Axure 7.0) tool.
- Work on KPI's and standers for educational system.
- Implementation of new designs within the Business Operating Model.
- Involved in workshops / training / presentations / demonstrations
- Assisting in the preparation of user and system test plans.
- Providing a link between the company, customer, the development team and any third-party regarding software functionality throughout the development cycle.

Education

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Let employers know more about your education; remember, be clear and concise.
January 2009

Bachelor's degree, Computer Science

at Balqa Applied university
Location : Jordan - Balqa
Grade: Very good
Bachelor of IT in Computer Science, Balqa’ Applied University, Amman - Jordan Oct. 2005 - Jan. 2009

Specialties & Skills

Axure 6.0

Axure 7.0

Analysis

Oracle BI

Demonstration Skills

SQL Server 2000 2008

Business Analysis

Languages

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For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Intermediate

Training and Certifications

AWS Cloud Practitioner ( Training )

AWS
February 2021 (15 hours)

ITIL ( Certificate )

Issued in: April 2012

Hobbies and Interests

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Scuba Diving

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