Amar Hira, Business Head- Retail Food

Amar Hira

Business Head- Retail Food

Tropical General Investments, Chi Ltd

Location
Nigeria
Education
Master's degree, Hospitality Administration
Experience
25 years, 4 Months

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Work Experience

Total years of experience :25 years, 4 Months

Business Head- Retail Food at Tropical General Investments, Chi Ltd
  • Nigeria
  • My current job since September 2012

Business Head- Retail at Tropical General Investments, Chi Ltd, Lagos, Nigeria 09/2012- Current
Initiatives:

Chi Ltd is a FMCG conglomerate and the market leader in juices, nectar's and yogurt drinks under the Chivita & Hollandia brand in Nigeria with a 65%+ market share. Chi Ltd is also producers of baked snacks, spices, processed poultry, seafood, home & personal care products.
• Leading turnaround and growth development for their retail arm to develop 15 stores in 3 years with a revenue of $20+ M
• Translating strategic business plans in to well-defined operational objectives. Emphasis on product development and brand management
• Established sales and supply processes to increase top line revenue by 20-25% Year-over-Year and increasing net profits by 5-7% within 2 years.
• Leading store sales growth to 17% for financial year 2014-15. Top line revenue growth of over $2 M for 7 stores for 2014.

Director of Operations at Quiznos
  • India
  • August 2011 to June 2012

Director of Operations: Quiznos, Delhi, India 08/2011- 06/2012

Quiznos is a franchised fast food restaurant based in Denver, Colorado, which specializes in offering toasted sandwiches. Quiznos is the second largest sandwich chain in North America after subway with 2000+ stores.
• Established operational systems, policies and processes to specifically support better management reporting, information flow, business process and organizational planning
• Successfully negotiating and signing 15 new area development franchise contracts in six months to grow brand in India
• Reducing operating cost by over 10% through negotiating key vendor accounts and mapping efficient supply chain
• Sourcing key vendors in the northern states to ensure optimum quality and cost of materials in compliance with US

Regional GM Operations & Project Development at Panera Bread Company
  • United States
  • July 2001 to April 2011

GM- Development/Projects: Panera Bread Co. Boston USA 07/2001-06/2008
Panera Bread is a chain of bakery-cafe fast casual restaurants in the US and Canada with 1800+ stores offering soups, salads, sandwiches, pasta and baked items.

• Overseeing location planning, operations, revenue enhancement, financial reporting and budgets for two QSR brands with 30+ units and $100 M sales
• Improving operating profit and controllable expenses whilst increasing Year-Over-Year comparative sales by an average of 8%.-10% per unit - achieving sales growth by over 20% in multiple locations
• Achieving growth from three outlet sales of $10 million in 2001 to 30 outlet sales of $100 million in 2011
• Exceeding organizational sales for new store locations and topping plan at 19 locations by over 10%

Asst. Director Food & Beverage at Hilton Boston
  • United States
  • March 2000 to June 2001

Asst. Director Food & Beverage Hilton Boston/ Dedham MA, USA 05/1999 - 06/01
Financial Management: • Plan, market, manage & control all aspects of the hotel's F&B budget and expenditure.
• Managed total revenue of $42.3 million annually for all F&B.
• Introduced new and better vendors to the company reducing purchasing costs by 15% annually.
• Focused on increasing revenue through banquet sales and generating new business with more aggressive and competitive pricing.
Operations: • Controlled operations for 3 restaurants, room service for 256 rooms and 15000sq.ft. banquet facilities.
• Established an internal auditing program and developed an internal audit team maintaining stringent monitoring of quality programs for service and commodities.

Revenue Manager at Le Meridien Dubai
  • United Arab Emirates
  • June 1997 to December 1998

Education

Master's degree, Hospitality Administration
  • at Johnson & Wales University
  • February 2001

• MBA in Hospitality Administration Johnson & Wales University, USA

Bachelor's degree, Management
  • at Welcomgroup School Of Hotel Management
  • May 1997

• BA in Hotel Management Welcomgroup School Of Hotel Management, India 5/1994 - 5/1997

Specialties & Skills

Financials
Food Service
Restaurants Management
Business Management
P&L ANALYSIS
MANAGEMENT
BUDGETS
DESIGN BUILD
INVENTORY
OPERATIONS
SOURCING
MS Office

Languages

Bengali
Intermediate
Hindi
Expert
English
Expert

Hobbies

  • Culinary, Travel, Retail Trends, Restaurants, Product Development