Naga Manigandan R A

IT Administration
• Provided first-level technical support to employees by diagnosing and resolving hardware, software,
printer, and network-related issues.
• Installed, configured, and maintained Windows desktops, laptops, printers, and office peripherals.
• Installed, updated, and configured Microsoft Office and other business applications.
• Assisted users with Microsoft 365 applications, Outlook, and day-to-day technical support.
• Managed user accounts and routine IT administrative tasks.
• Maintained IT asset inventory, including computers, peripherals, and software licenses.
• Coordinated with third-party vendors for hardware procurement, repairs, and technical support.
• Performed data backup, file organization, and system maintenance activities.
• Ensured smooth operation of office IT infrastructure with minimal downtime.
Administration & Operations
• Managed day-to-day administrative operations to support business continuity.
• Coordinated billing, invoice processing, documentation, and record management.
• Managed vendor relationships, procurement activities, and office inventory.
• Prepared operational and financial reports using Microsoft Excel.
• Coordinated production activities to ensure timely project execution.
• Worked directly with the Managing Director on operational improvements and technology
initiatives.
• Supported cross-functional teams by coordinating administrative and operational requirements.
• Designed business presentations and creative materials for internal and client requirements.

• Managed day-to-day administrative and IT operations to support smooth business activities
in a startup environment.
• Provided first-level IT support by troubleshooting hardware, software, printer, and basic
network-related issues for employees.
• Assisted with user account management in Active Directory and Microsoft 365, including
user provisioning and routine administrative tasks.
• Installed, configured, and maintained Windows operating systems, business applications, and
office devices.
• Maintained IT asset records, monitored inventory, and coordinated the procurement and
maintenance of IT equipment.
• Coordinated with vendors for office supplies, IT purchases, and service requests while
ensuring timely follow-up and documentation.
• Prepared quotations, invoices, billing records, and operational reports using Microsoft
Office, with extensive use of Microsoft Excel.
• Maintained administrative records, monitored office expenses, and ensured accurate
documentation of daily business operations.
• Supported employees with email configuration, software installation, and general technical
assistance to minimize work disruptions.
• Worked closely with management to address operational requirements and support the
organizations day-to-day administrative and IT needs.