Deputy Manager Field Quality
Dawlance Group of Companies
Total years of experience :15 years, 11 Months
• Responsible For Management of Overall Departmental Activities Of Field Quality
• Responsible For Monitoring KPI of Department And Develop Action Plan To Achieve Targets.
• Represents FQA Department In different Meeting Forums
• Daily Meetings with Field Quality Team For Market Product Quality Controlling & Improvement (Operational Reports follow-up)
• Conduct Pre-Council and Quality Council Meetings With Different Functions (QCA, Engg, IQC, Service) On Market Issues Resolution
• Monitoring Recent Manufactured Units Market fault behavior through (Sales Force / Call / Service Center Visits)
• Monitoring Of Corrective Actions Taken Inhouse On Early Detection Fault Report through Market behavior follow-ups
• In-House alignment with QC In Controlling of New Defects Found In Market
• Help QCA For Improving Product / Process Inhouse w.r.t. Any Major Market Issue
• Collect New Units Defected Samples From Market for Inhouse Analysis and understanding
• Monitoring Tear Down Activities of Faulty Units Or Components
• Training And Skills Enhancement ( Based on Faulty Units / Parts Findings)
• Analysis of All Related Detailed Dashboard Reports based on Market Faults for improvement and Reporting to HOD
• Performs Tasks Assigned By Head of Quality Regarding Day To Day Affairs.
• Manage, Motivate And Control Team Of Q.C Workers And Supervisors Designated At Various Shop Floor.
• Ensure Awareness Of Quality Inspection, Standards At Shop Floor And Supervisor Level.
• Daily Monitoring, Controlling Of Quality Parameters Of Critical Stations
• Managing And Monitoring Various Inspection Processes.
• Perform Periodic Process Audits To Ensure Standard Working.
• Timely Decisions And Problem Solving Of Daily Quality Issues Occur On Line.
• Monitor, Analyze Factors Of Quality And Internal Cost Of Products And Take Remedial Actions.
• Present And Discuss Activities Of QCA To HODs In Product Councils, Manufacturing Councils, Daily Morning Meetings And Obeya Forum.
• Analysis Of Oracle Reports For Controlling Shop Floor Rework And Rejections
• Maintain And Monitor Dashboard Of QCA
• SCR Tracking And Monitoring
• EDFR, GRN, Red Alerts And Warranty Issuance Tracking And Controlling
" Procurement & technical evaluation of equipment, followed by a comprehensive Bid Evaluation Report.
" Engaged in tendering work & making out quotations.
" Ensuring the effective, healthy sale & maintaining nice, cordial relations with our clients.
" Managing, monitoring all subcontracting works regarding procurement, installation of HVAC Equipments
" Monitor and plan miscellaneous project activities regarding scheduling, labor activities, execution & installation of HVAC Equipments through Microsoft Project.
" Making HVAC Equipment selection through technical catalogues and graphs.
" Time study of various stations for evaluating bottlenecks
" Layout planning for smooth flow and cycle time reduction
" Trainings for maintaining manpower shortages
" Process Audits to ensure standard working
" Supervision of Stitching lines
" Deals in resolving daily basis issues
