Business Analyst
Nakilat-keppel Offshore And Marine Company
Total years of experience :7 years, 1 Months
Understanding of customer business processes to the best advantage of IT or software solutions
Provide business analyst support expertise to Sales team during the RFI/RFP and POC stages and help Sales team to draft the RFI/RFP responses
Participated in modeling, design, development, integration, testing, configuration, and maintenance/support of systems solutions.
Conduct feasibility study for upcoming requirements/ projects and developed Business Cases for new or changed business process for the respective business units and acquire client sign off/ approval. Knowledgeable in both agile and waterfall methodologies.
Elicit, analyze and document business process and new/ change requirements in a structured way from internal/ external stakeholders.
Performed business analysis on the new/ existing requirements.Performed business process automation and reengineering for the existing workflows
Developed requirement tracking sheet, requirement traceability matrix and prioritize requirements using MoSCoW methodology.
Performed and documented Gap Analysis for the current and future process (as is and to be).
Develop process flow using MS Visio and do business process mapping.
Provided business analyst support expertise to Project Management team to draft project charter
Developed system interface specifications and non-functional requirements, strictly following the IT procedures and templates.
Facilitate support to the technical and testing team.
Participates in the identification of system enhancements. Follows organizational standards for full life-cycle implementations or upgrades.
Act as a point of contact and bridge for customers and technical team.
Interact with external / internal IT teams for developing prototypes, designing and documenting the system interfaces
Recommend dashboards to the technical team based on the requirements for better stakeholder insights
Perform analysis on the data provided by the clients and recommend reports
Provided input into the project planning process with team members.
Track and report progress against the agreed schedule and update the schedule in consultation with the project manager
Support the Project Manager for risk and issue management
Managed application change request management, preparing requirement and test cases.
Provided 24X7 System Support ensuring continuity and quality, with on premise and / or on-call availability of Support staff.
Execute integrated test plans, test scenarios as well as user acceptance for Technical Systems.
Prepare monthly KPI reporting
Assist business areas in identifying potential IT opportunities exploring use of new technologies
Conduct system and module testing and work with the development team to ensure timely closure of the defects.
Support user acceptance testing and timely sign-off.
Maintain product backlog and prioritize requirements for each phase
Develop and maintain user documentation also providing help desk support and training users
Deliver training demos to clients
Provide post Go Live support to Operations throughout stabilization phase
Perform internal audit, raise non conformities and develop internal audit report
Take and log service desk calls to the log list and assign to the respective employee.
Understanding of customer business processes to the best advantage of IT or software solutions
Provide business analyst support expertise to Sales team during the RFI/RFP and POC stages and help Sales team to draft the RFI/RFP responses
Participated in modeling, design, development, integration, testing, configuration, and maintenance/support of systems solutions.
Conduct feasibility study for upcoming requirements/ projects and developed Business Cases for new or changed business process for the respective business units and acquire client sign off/ approval. Knowledgeable in both agile and waterfall methodologies.
Elicit, analyze and document business process and new/ change requirements in a structured way from internal/ external stakeholders.
Performed business analysis on the new/ existing requirements.Performed business process automation and reengineering for the existing workflows
Developed requirement tracking sheet, requirement traceability matrix and prioritize requirements using MoSCoW methodology.
Performed and documented Gap Analysis for the current and future process (as is and to be).
Develop process flow using MS Visio and do business process mapping.
Provided business analyst support expertise to Project Management team to draft project charter
Developed system interface specifications and non-functional requirements, strictly following the IT procedures and templates.
Facilitate support to the technical and testing team.
Participates in the identification of system enhancements. Follows organizational standards for full life-cycle implementations or upgrades.
Act as a point of contact and bridge for customers and technical team.
Interact with external / internal IT teams for developing prototypes, designing and documenting the system interfaces
Recommend dashboards to the technical team based on the requirements for better stakeholder insights
Perform analysis on the data provided by the clients and recommend reports
Provided input into the project planning process with team members.
Track and report progress against the agreed schedule and update the schedule in consultation with the project manager
Support the Project Manager for risk and issue management
Managed application change request management, preparing requirement and test cases.
Provided 24X7 System Support ensuring continuity and quality, with on premise and / or on-call availability of Support staff.
Execute integrated test plans, test scenarios as well as user acceptance for Technical Systems.
Prepare monthly KPI reporting
Assist business areas in identifying potential IT opportunities exploring use of new technologies
Conduct system and module testing and work with the development team to ensure timely closure of the defects.
Support user acceptance testing and timely sign-off.
Maintain product backlog and prioritize requirements for each phase
Develop and maintain user documentation also providing help desk support and training users
Deliver training demos to clients
Provide post Go Live support to Operations throughout stabilization phase
Perform internal audit, raise non conformities and develop internal audit report
Take and log service desk calls to the log list and assign to the respective employee.