Head of Training and Development
Chiyoda Technip Joint Venture
Total years of experience :12 years, 10 Months
Leading training and development initiatives for employees and Client Qatari professionals. Client Qatari professionals termed as National Developees undergo structured Project Management, Engineering and Project Support function On the Job Training as part of National Graduate Development Program. Involved closely in designing the program, providing writeups for training Project Execution Plan, newsletter articles, reviewing National Developees reports and documenting detailed performance progress for Management, Client reporting.
Leading training and development initiatives from startup operations to business-as-usual phase. Leadership
Development Program, Project Management Experiential Learning, New Employee Induction Program, New
Manager Integration Program, High Potential Program, Succession Planning, Performance Management - defining
goals, probation period review and performance appraisals, HR procedures, HR business excellence - automation of
processes, online satisfaction survey and data analytics, Reward - writing salary review guideline for Mangers,
recognition programs, restructuring programs and retention tasks, Job Description - Manager training on how to
develop job description, JD standardization exercise and implementing JDs pan organization were some of the HR
Programs led during the work experience at CA. Additionally, developed and implemented CA Qatari National
Development Programs for NDs from Qatargas, Qatar Petroleum and RasGas. Deputized HR Department Manager
during absence and business trips.
Key Achievements:
• Received appreciation from Texas A&M for effectively leading internship programs
• Received Superstar award of service excellence for Q1, Q2 of 2015
• Received award of ‘Top Private Organization enrolled in 2011 on Qatar National e-learning portal’, Project
Manager and Administrator (direct report) for efforts in smooth transition of e-learning at CA by ICT, Qatar
Banking Operations Management.
Worked on Green belt project improve phase (DMAIC), accredited Productivity and Accuracy Variation
Warrior and Six Sigma certified
• Implemented control mechanisms to achieve ‘nil audit observations’ from the external auditors
• 2 Best Line Manager awards for service excellence, Q3 of 2008 and 2009
• Member of People Engagement Group and Employee Retention Council for Setup and Maintenance
Processing Center of Excellence (800 employees).
Key Achievements:
• Work process revamping by introducing best practices from various line of business, detailed procedural manual and call list development for recovering bad debts
• Coaching and mentoring team members for higher position and business migration
• Constantly reducing outstanding files and efficiently handling intensive care files
• 3 best Quality Star performance award, one Superstar, one Team of the Quarter award, special category deferred payment for 3 years for maintaining best quality and productivity standards
• Highest marks in Audit test pan organization and awarded Best Audit Marshall by Section Vice President.
Won awards for Commerce and General Quiz contests. College second highest marks in Banking and Economics