HR Supervisor
Qatar Airways
Total years of experience :13 years, 8 Months
Working as Supervisor in HR employee service center for Qatar Airways, World’s 5 star Airline and its subsidiaries companies like QAS, QACC, QDF, QDC, HIA etc. Point of contact for QR group employees by addressing employee concerns/queries in a professional and timely manner regarding Company Policies, Procedures, HR benefits & compensation, HR systems & administration etc.
Received letter of appreciation from Top HR Management for the efficiency, high degree of attention to details and alertness displayed towards the detection of unpaid leave overlooked by a business unit and thereby averting loss of around Five Hundred Thousand QRS. to the company.
Acting as Core HR of Qatar Airways Group: Liaising with respective HR business support, department managers and stake holders in each section of Qatar Airways and its Subsidiary companies for the smooth functioning of Human resource activities.
Leave Management: - Processing different types of leave requests (Annual, sick, Days in Lieu, leave without pay, compassionate, Hajj leave, special paid leave etc.) leave amendments / cancellations etc. both manually and online through HRMS. Manual Leave balance regularization of Transferred / promoted employees in HR systems where there is a Leave entitlement / leave year change.
Coordinating with HR Systems and IT Teams for the design and implementation of HR systems like HRMS, Group employee Management Systems (GEMS) etc. in QR group, providing defects details for rectification and enhancements for implementation.
Final settlement formalities: - Preparation of final settlement for resigned or terminated cabin crews and deck crews as per their entitlements in employment contracts, coordinating with HR Separations team for processing end of service benefit payments etc.
Attendance Management: Coordinating with various stakeholders regarding rectification of non-attendance /unauthorized absence etc. updated online through system
Dependents update for employees - Document verification and system updates of staff’s beneficiaries for ticket and other benefits offered by the company.
Processing various HR letters - Processing and distribution of various HR letters to the employees like general salary certificate, bank letters, address proof letters etc.
Manual Staff tickets endorsement: - Handling manual processing and endorsement of various types of staff tickets such as rebate tickets, compassionate tickets, annual tickets etc. as per their entitlements.
Well versed with HR systems like Oracle HRMS, Group employee management system (GEMS) etc. and Well Knowledge of Qatar Labour law
Handling compensation & benefits for 30 divisions under Abu Issa group for more than 2500 employees.
Attendance Management of employees: - Verification of attendance reports in HRMS, Initiate proper disciplinary actions for attendance related malpractices if any, Employee registration in fingerprint machine, coordinating with IT to resolve all attendance related Issues.
Leave Management: - Processing different types of leave (Annual, sick, casual, pending, without pay, compensatory etc) for an average of 750 applications per month.
Medical Insurance Management for employees: - Handling medical insurance for more than 1500 employees under 15 divisions, Addition / deletion of employees, updating medical insurance database in HRMS, Processing and following up medical claims for employees, premium payment processing for Insurance Company etc.
Final settlement formalities: - Preparation of final settlement forms for resigned or terminated staffs as per their entitlements in employment contracts, coordinating with accounts department for processing end of service benefit payments etc.
Loans and salary advances processing: - loan and salary advance entitlement verification and processing.
Overtime verification and payment processing for employees.
Handling business trips, exits and cancellations of employees
HRMS database updating regarding all the above functions
Well understanding of Qatar Labour Law.
Recruitment of staff as and when required (For all branches)
Handling documentation & joining formalities of employees.
Attendance and leave management.
Handling Statutory Compliances
Handling Medical Insurance of employees
Handling Labour law compliances.
Co-ordination of training programs
Coordinating Performance appraisal of employees.
Maintenance of staff files & issuance of appointment letters
Performing basics of salary calculation
Coordination of all departments in HO
Monthly visit to branches and reporting to GM/CEO
Interactions with staff and motivating them
Monitoring the work done by employees in all departments
Any other work as and when directed by management
Passed with first class
