head of operations
Madac Schools
Total years of experience :11 years, 2 Months
Build Ticket System for Operational and Maintenance requests.
Develop procurement lifecycle.
Conduct budget review with all connected departments and initiate loss prevention policies.
Build Inventory, warehouse, and facility management system.
Manage, train, and motivate front desk customer
service team across multiple outlets.
Engineer production lines and generate its processes
and procedures through SOP integrated system-
ERP, Microsoft Navision.
Build, monitor, and control quality by creating
statistical process control to supervise production
metrics - ISO 9001
Launched new F&B outlets as a project manager
across GCC and North Africa
•In charge for promoting KIMAL Central Venous Catheter in major hospitals Like
King Saud Medical City
King Faisal Specialized Hospital & Research Center
King AbduAllah bin Abdel Aziz University Hospital
And other hospitals.
•Increased Revenue by 550 % for FY 2014 by penetrating KIMAL to Saudi Ministry of Health Hospitals.
•Develop new business opportunities with existing and potential clients through building a rigid product competitive advantage.
•Analyze competitive healthcare marketplace accordingly to develop strategies for revenue generation.
•Monitors all aspects of a product lifecycle, including long - and short - term development and marketing to retain customer interest.
•Conduct pre and post-sales activities to ensure maximum customer satisfaction including but not limited to: Training, Clinical support, In-service and all needed actions.
•Prepare, submit and follow up submitted offers and tenders to generate orders.
•Improve customer satisfaction and socket retention through continuing education on optimization of medical utilization by customer.
Smart Inpatient Room Solution is the new concept for Hospitals which werr developed by our team.
DUTIES & RESPONSIBILITIES:
1- In charge for promoting STRYKER Patient Room Solution in major hospitals in Riyadh:
King Faisal Specialized Hospital And Research Center
King Fahd Medical City.
Prince Sultan Military Medical City.
And other major hospitals.
2- Directs, designs, and implements a comprehensive product marketing plan which includes establishing business plans, competitive strategy development, pricing analysis, sales/revenue forecasts, product launches in market, analysis of distribution channel, and inventory management
Cases Worked On: •Management = Futsal (Global University) •Research Methods = TURBO for Trading & Distribution s.a.r.l. •Business Law = Development Process of Business Law. •Project Management = Why Project Management? •Programming (C # Language) = Minesweeper & Calculator. •Strategic Management = Strategic Development Process for Global University. Senior Project: Marinas Turbo (Boosts Day and Night) •Abstract about How Energy Drinks Were Invented. •Market Penetration, the First Step: Who Are Our Competitors? •Marketing strategy of “Marinas Turbo” •Findings and Recommendations (Score: 84/100) University Achievements: •Sports Coordinator at Global University. •Event Coordinator at Global University. Recommendation Letters (Academic): •Excellent Performance: Introduction to Marketing (MKT 201), Fall 2010 •Very Good Performance: Organizational Behavior (HRM 302), Spring 2011