Senior Consulting Project Manager
Wipro
Total years of experience :19 years, 2 Months
-Managing Information Security Risk Portfolio (Projects & Programs) by following organization’s SDLC and project methodology process
-Defining requirements with sponsor and SMEs until BRD and SOW are approved
-Providing required information for RFP and evaluating vendors/technologies
-Reviewing and adding required changes on SOWs
-Negotiating with vendors to meet with business requirements and budget
-Directing and communicating with relevant teams to meet activities target dates as per project plan
-Following change management process to make sure that changes are covering required changes
-Meeting with Sponsor, SME’s and project team on daily, weekly and monthly bases
-Provide Sponsor with weekly and monthly report
-Monitoring and controlling risks, issues, and financials across portfolios and communicating them with Portfolio Section Head when ever needed
-Managing and arranging project resources (business and vendor) time and reflect it on the project plan
-Ensuring project documents’ completeness and readiness before registering in PMO
-Coordinating / Follow-up with Project team, IT Operations, SIS and UAT
-Controlling portfolio’s multi millions budget
-Excellent communication, relationship and motivation skills
-Working with most of security vendors and partners during all phases of projects until succeed
-Adding all required information and documents in the project management system
-Collecting required exceptional approvals whenever is needed during the project
Achievements:
Delivered 16 Projects and Programs (till date)
Saved about 30% of approved budget
Solved multiple audit findings
Supported PMO processes to improve the work with business and IT
Managed all relevant change requests till implemented
**ITG Portfolio Responsibilities
-Synchronizing and qualifying initiatives and requests
-Increasing collaboration and communication between project sponsors and delivery teams
-Eliminating redundant initiatives and request
-Capturing the right information from the right people
-Monitoring and controlling risks, issues, and financials across portfolios and communicate them with Portfolio Section Head when ever needed.
-Responding with agility to change and any conflicts or unresolved issues
-Improvement in accountability, transparency, and visibility
-Facilitating monitoring and reporting on KPI’s, KRI’s
-Coordinating / Follow-up with DPMs, SSD, SIS, UAT and Change Management.
-Providing related division and PMO with CRs and projects status reporting, including Priority,
Dependency and Time to Market (TTM).
-Ensuring project documents’ completeness and readiness before registering in PMO.
-Providing updates and progress reports on each project within the portfolio.
-Consolidate portfolio projects progress reports and consequently develop and communicate
portfolio progress reports on periodical basis.
-Communicating plans, decisions, agreements and schedules to all concerned parties.
-Receive & consolidate Portfolio new Projects sent from all Project Managers.
-Managing ITG exception until they get solved.
-Vendor negotiation
- Ensure all projects adhere to SDLC/PMO policies and procedures
**Data Center Infrastructure PM Responsibilities
"The aim of this project is to move IT teams along with IT equipment to new location"
-Responsible for planning and managing resources to execute relocation projects or project components from inception through implementation.
-Identify and manage project risks. Recommend and take action to analyse and mitigate potential risks.
-Collect requirements, assists in developing scope of work, identifies and communicates project scope to ensure program milestones and objectives are met.
-Coordinate delivery and integration of infrastructure components with other functional groups.
-I identified all production servers, created passports for them, arranged with relevant teams for time of delivery and communicated with responsible vendors for their support before and after migration.
**Data Center Change Manager Responsibilities
"Main goal was to make sure that all Change and release Requests are managed as per Bank's Standards avoiding business interruption"
-Strong communication skills with both internal and external stakeholders
-Clarify, Identify, define and track Implementation critical path, Business Impacts on Business Operations, risks, issues and key dependencies.
-Coordinating/communicating with impacted IT and Business teams.
-Track and report issues
-Provide leadership and direction to technical resources to attain goals and pursue excellence.
-Communicate and enforce RB process standards to the team.
-Develop Project Procurement Plans: RFQs, RFPs, Technical Evaluation Reports, implementation Roadmaps and Rollout Plans.
-Worked on Project Management Plans according to SDLC: Scope, Time, Schedule, Human Resources, Risks, Issues, Testing, Communication and Integration Management Plans.
-Build and maintain relationships across departments and teams.
-Ensure proper handling of the team’s technical issues during implementation using good judgment when defining priorities while evaluating alternative technical solutions.
-Direct the maintenance and documentation of Infrastructure components, platforms, and/or externally-provided technology Services.
-Ensures evaluation and testing of changes to guarantee continuous service.
-Reviews technical solutions for productivity improvements, cost effectiveness and system modernization.
-Reviews completed work for adherence to standards, reusability and best-practice alignment.
-Analyse technical, service-provision problems or deficiencies and manage through to resolution, directing internal or vendor resources as required.
-Closely monitor and manage against Service Level Agreements, and contractual performance of external vendors.
-Assist in negotiating and formalizing vendor and other internal/external services.
-Develop, review and publish technical and procedural documentation.
-Significant experience managing vendor relationships and externally-provided technical services, negotiating SOWs and acquisition of technology services.
-Knowledge of technology Infrastructure and services best-practices.
-Will assist in driving technology implementation projects.
-Work closely with business and technology team to gain consensus and approval of each phase of the development life cycle requirements.
-Facilitating team and client meetings effectively.
-Understanding how to communicate difficult/sensitive information tactfully.
-Continually seeks opportunities to increase customer satisfaction and deepen relationships.
-Coordinating with the development teams and vendors to ensure the right teams are working on the right build components at right time, with clear expectations of milestones and goals.
-Work very closely with all department heads of SSD to Prepare Master Project Plans / Sub Plans for all SSD IT projects, identify risks proactively and mitigate them, monitor & control and Report to Department Head.
Achievements:
Resolved audit exceptions of SSD
Delivered B2B technical upgrade project
Saved 500, 000 SR in BO Project
Delivered multiple infrastructure projects
Resolved KRIs of SSD
Delivered Siebel technical upgrade project
-Liaising and coordinating between the INSIGHT Program and other Riyad bank departments for Data warehouse project -Phase I and SAMA regulatory reporting project for Phase II.
-Follow up & ensure on time delivery of the assigned task.
-Obtain information/documents required by the program.
-Obtain other departments’ deliverable review comments/approval.
-Reporting directly to Program Manager on all issues related to the progress of all activities.
-Ensure adherence to SDLC standards and all Riyad Bank policies and standards.
-Review project plans and identify related task to ensure on time deliverables.
-Identify and escalate risks related to the related activities.
-Full responsibility of delivering the approved design of the infrastructure.
-To ensure all operational processes are fully documented tested and delivered to the production environment.
-To ensure all technical CRs are fully prepared and documented.
-Provide all the requirements for the capacity and load testing and coordinate this activity between all concerned groups.
-Insuring backup and restore procedures are fully tested and approved into production.
-Coordinate with the relevant parties for conducting the required technical courses for the INSIGHT program team members.
-Building SLAs between IMD & and data provider department.
-Add building SharePoint site for tasks, risks & issues tracking
-Enrich all operational processes documents to accommodate Phase II changes.
Achievements:
Insight Program
Managed all programme issues
Managed all infrastructure setup
Improved communication skills with all levels
Project: European Arab Bank: Workflow System 2005-2006
Developed PID for European Centralisation of IT Systems operations.
Created weekly/monthly programme reports.
Created weekly/monthly programme committee meeting minutes.
Maintained Risks’ and Issues’ Logs.
Updated programme budget with actual expenditure.
Designed and documented all workflow network diagrams and system architecture diagrams.
Produced project organisational chart, and workflow process organisational hierarchy.
Developed and maintained and up-to-date project plan in Primavera/MS Project.
Met with business representatives and discussed process flows.
Designed and developed PMO site using MS share point.
Reviewed and revised the European Workflow system ‘User Manual’.
Achievements:
Designed and documented all workflow network diagrams and system architecture diagrams
Gained experience in PMO
*Was responsible for selling hardware products.
*Maximize customer traffic and sales through product displays and promos ional events.
*Reporting to the Manager weekly.