Amer Bilwail

• Led end-to-end hard FM delivery for a large residential portfolio, maintaining 99.5% asset uptime (validated via MAXIMO
dashboards) with zero client disruption.
• Managed MAXIMO CMMS for PPM, corrective maintenance, and work order control - reduced reactive calls by 25%
and improved resource forecasting by 20%.
• Drove safety-first culture with PTW, risk assessments, toolbox talks, and emergency drills - achieved zero LTI across all
sites for 12+ months.
• Oversaw asset handover, DLP coordination, and fit-out works - collaborated with consultants, contractors, and OEMs for
compliant delivery.
• Conducted technical audits, root cause analysis, and preventive actions - reduced repeat failures by 10% via lessons
learned register.
• Managed MEP spares procurement - optimized stock levels, achieved 99% first-time fix, and reduced holding costs by
12% through vendor negotiation.
• Prepared operational reports, asset dashboards, and budget variance summaries for senior management - enabled
data-driven decisions.
• Produced monthly client reports (spend, maintenance status, PTW log, safety, initiatives, next-month targets) and
quarterly internal reports - 100% on-time submission.
• Mobilized ROSHN Al Danah and Al Fulwa - completed CMMS setup, spares stock, PPM migration, and team
onboarding within 4 weeks per site.

• LED IFM services at KAFD Parcels 2.07 & 2.05 (70, 000 sqm, LEED Platinum), ensuring the site operated smoothly, safely, and without business interruption.
• Led the transition from construction to operations, set team structure, service standards, and daily workflows to establish stable and reliable operations from day one.
• Directed maintenance strategy and asset care, ensuring systems run continuously, failures are prevented early, and equipment life and reliability are protected.
• Controlled Performance Management (KPI & SLA System), evaluated contractors and internal teams, and ensured service output met or exceeded client expectations.
• Represented operations in client review meetings, presented performance results clearly, and led improvement decisions to maintain trust and satisfaction at leadership level.

• Executed Mechanical services for critical aviation infrastructure under Abu Dhabi Airports Company.
• Conducted daily MEP, infrastructure supply lines and fire & life safety inspections - identified anomalies and coordinated
remedial actions within 4 hours, ensuring uninterrupted airport operations.
• Developed maintenance strategies using CMMS data - optimized work order prioritization and resource allocation,
reducing backlog by 20%.
• Coordinated with OEMs and specialist contractors for major repairs and overhauls - achieved zero quality issues and
100% compliance with manufacturer standards.

• Executed MEP installations for commercial and residential buildings - HVAC, firefighting, plumbing, and electrical
systems.
• Reviewed assembly and shop drawings - reduced rework by 15% through early clash detection.
• Supervised site installation, testing, and commissioning - achieved 98% first-time acceptance against client
specifications.
• Coordinated with OEMs, contractors, and consultants - delivered all projects on time and within budget.