Amer Ramadan

• Conducted in-depth analysis of clients financial requirements and objectives, facilitating
tailored ERP solutions to achieve strategic goals.
• Delivered comprehensive ERP end-user training and ongoing technical support,
enhancing user proficiency and satisfaction.
• Evaluated clients needs for software training and implementation services, ensuring
alignment with financial processes and compliance.
• Ensured adherence to industry regulations, mitigating risks and promoting best practices
in financial management.
• Led application configuration, implementation, and data conversion projects, optimizing
financial systems for improved efficiency.
• Trained users on application utilization and configuration, fostering a culture of
continuous improvement and financial literacy.
• Executed diagnostic tests and resolved issues, significantly enhancing system
performance and reliability.

• Prepared annual and monthly financial reports for multiple group companies, ensuring accuracy and compliance.
• Managed recipes and cost structures across diverse brands and sectors, optimizing profitability.
• Conducted thorough analyses to identify cost-reduction opportunities, successfully implementing solutions.
• Collaborated with company teams to assess business requirements and align strategies to achieve objectives.
• Supported application testing and rollout, enhancing operational efficiency and user experience.
• Recommended and implemented business process improvements, driving organizational effectiveness.
• Analyzed and specified necessary application enhancements to support evolving business needs.
• Evaluated and determined ERP solutions to streamline financial processes and reporting.

• Collaborated with cross-functional teams to develop and integrate CAFM software with
iX ERP, enhancing operational efficiency.
• Successfully implemented and customized the CivilSoft Human Capital Management
System (CS-HCMS), improving workforce management.
• Led the implementation and setup of iX ERP, streamlining financial processes and
reporting.
• Conducted thorough analysis of clients business requirements, aligning solutions with
strategic objectives.
• Facilitated application testing and rollout, ensuring seamless transitions for clients.
• Recommended and executed business process improvements, resulting in increased
productivity.
• Analyzed and specified application enhancements to optimize system performance.
• Assessed ERP needs, providing tailored solutions to drive financial growth and
operational excellence.

• Conduct in-depth analysis of financial business requirements and objectives to
drive strategic decision-making.
• Collaborate with clients to ensure successful application testing and
implementation, enhancing operational efficiency.
• Propose and implement business process improvements that lead to cost
savings and increased productivity.
• Identify and specify application enhancements to optimize financial reporting
and analysis.
• Assess ERP needs through comprehensive consultation and business process
analysis, ensuring alignment with financial goals.
• Design and configure tailored ERP solutions that support financial operations
and compliance, contributing to overall business success.

• Collaborated with property managers to develop and execute comprehensive financial
planning strategies in real estate management across the Kingdom.
• Assisted property management teams in preparing detailed weekly and monthly financial
reports to track and measure key performance indicators (KPIs).
• Monitored and followed up on purchase orders related to property management and
procurement, ensuring timely implementation and adherence to budgetary constraints.
• Engaged in cross-functional projects to enhance operational efficiency and support
strategic financial initiatives.
• Undertook additional responsibilities as required, demonstrating flexibility and a
commitment to organizational goals.

• Managed and updated fleet databases monthly, enhancing data accuracy and
accessibility.
• Developed detailed and summary monthly invoices categorized by Fleet Type
and Operational Regions, improving financial reporting efficiency.
• Conducted monthly fleet status comparisons to identify and address any
discrepancies related to sold or damaged buses.
• Generated comprehensive monthly reports for individual customers and
Operational Regions, facilitating informed decision-making.
• Proactively addressed and resolved customer objections, enhancing client
satisfaction and retention.
• Trained staff and provided technical support for fleet systems, fostering a
knowledgeable and efficient team.
• Successfully implemented Service Level Agreements (SLA) to ensure
compliance and service excellence.
• Developed a comprehensive database for contracts, enhancing accessibility
and organization.
• Conducted thorough reviews of all contracts, ensuring compliance and
accuracy of support documentation.
• Established a systematic archiving process for contracts by region, improving
retrieval efficiency.
• Streamlined the payment process by implementing follow-up protocols,
ensuring timely transactions.
• Delivered exceptional support services to site owners, fostering strong
stakeholder relationships.
• Proactively identified and resolved issues, enhancing operational efficiency
and minimizing disruptions.
• Leveraged contract management expertise to inform financial strategies and
ERP implementation.

• Developed and streamlined profit and loss statements, enhancing accuracy in
monthly closing and cost accounting reports.
• Compiled and analyzed complex financial data to create precise entries for
general ledger accounts, ensuring meticulous documentation of business
transactions.
• Established and coordinated the implementation of robust accounting control
procedures, improving compliance and operational efficiency.
• Monitored and reviewed accounting systems and reports, achieving a 15%
reduction in discrepancies through diligent accuracy checks.
• Actively participated in budget preparation, optimizing revenue and expense
forecasting to support strategic financial planning.
• Leveraged ERP systems to enhance financial reporting processes, contributing
to informed decision-making and resource allocation.

• Delivered exceptional customer service by fostering a welcoming atmosphere,
ensuring every client felt valued and acknowledged.
• Developed strong product knowledge to effectively assist customers and
enhance their shopping experience.
• Collaborated in merchandising efforts, optimizing product displays to drive
sales and improve customer engagement.
• Streamlined inventory processes by efficiently replenishing stock and
monitoring floor levels, contributing to operational efficiency.
• Leveraged communication skills to guide customers in locating merchandise,
enhancing overall satisfaction and loyalty.
• Transitioned from sales to finance by applying analytical skills to assess
customer needs and improve service delivery.

• Foster exceptional customer relationships by delivering personalized service
and creating a welcoming atmosphere, enhancing client satisfaction and
loyalty.
• Stay informed on financial products and services, ensuring accurate
communication of promotions to customers.
• Support operational efficiency through effective inventory management and
warehouse organization.
• Relay customer feedback and insights to management, contributing to
strategic decision-making.
• Collaborate in financial audits and inventory assessments, ensuring accuracy
and compliance.
• Process transactions efficiently at the point of sale, enhancing revenue
generation.
• Leverage strong analytical skills to transition into finance management,
focusing on ERP solutions and project management for streamlined
operations.