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Amin Elbashir, IT support /Sales Executive

Amin Elbashir

IT support /Sales Executive·Techno Host IT EST

Bahrain

Bachelor's degree, Petroleum Engineering

Work experience

Total years of experience: 8 years, 4 months

IT support /Sales Executive

January 2022 - March 2024

Techno Host IT EST

Ar Rifa, Bahrain

January 2022 - March 2024

Introduce, demonstrate & Promote all current and new company
products and services.
Complete follow up on inquiries and leads.
Evaluating customer needs
Identifying opportunities to improve sales performance
Monitoring competitor activities
Resolving customer complaints
Negotiate deals and prices
Provide technical support to end-users regarding hardware, software,
and network issues.
Company industry:
IT Services
Job role:
Sales

Technical Sales Engineer

January 2016 - January 2019

DAL Engineering Co., Ltd

Khartoum, Sudan

January 2016 - January 2019

*Show how a product meets a client’s needs.
* Working with existing customers to help them get the most out of bought products.
* Putting together technical instruction for customers in relation to the use, operation and maintenance of purchased
products.
* Negotiating tender, contract terms and conditions.
* Identifying the customer’s current and future requirements.
* Maintaining professional working contact with key suppliers and third parties.
* Travelling to visit potential clients.
* Support marketing activities by attending trade shows, conferences.
* Delivering presentations and demos to audiences.
Company industry:
General Engineering Consultancy
Job role:
Sales

Field Engineer

January 2013 - January 2016

Samasu International Co., Ltd

Khartoum, Sudan

January 2013 - January 2016

*Conduct testing, troubleshooting, and performance tests for Multi-phase flow meters, Drill bits and other instruments
assigned by the company.
* Supported new product field trials.
* Providing technical support and solutions both remotely and onsite.
* Identifying client requirements.
* Conveying customer technical requirements to the Internal Engineering teams.
* Preparing reports for head office and senior managers.
* Provide training and produce support material for both the company and costumers.
Company industry:
Oil & Gas
Job role:
Oil and Gas

Education

Sudan University of Science and Technology. College of Petroleum Engineering

January 2009

January 2009

Bachelor's degree, Petroleum Engineering

Alnaim Secondary School

September 2003

September 2003

High school or equivalent, High School Certification

Bahrain

GPA (percentage): 86.1%

GPA (percentage): 86.1%

Skills

Testing

Expert

Field Support

Expert

Field Service

Expert

Petroleum Engineering

Expert

NEGOTIATION

Expert

TROUBLESHOOTING

Expert

INSTRUCTION

Expert

MICROSOFT OFFICE

Expert

PRESENTATION SKILLS

Expert

TECHNICAL SUPPORT

Expert

TENDER

Expert

Oil and Gas

Intermediate

Sales Engineering

Intermediate

Teamwork

Intermediate

Customer Service

Expert

Management

Intermediate

Sales

Expert

Production

Intermediate

Marketing

Intermediate

Drilling Engineering

Intermediate

Mystery Shopping

Intermediate

Administration

Intermediate

Engineering

Intermediate

Project Management

Intermediate

Installation

Intermediate

Business Development

Expert

Petroleum

Intermediate

Petroleum Engineering

Intermediate

Microsoft Excel

Expert

Sales Representatives

Expert

Testing

Expert

Field Support

Expert

Field Service

Expert

Languages

Arabic

Expert

English

Intermediate

Memberships

Sudan Engineering Council

Member

December 2009

Training and Certifications

Certifications
International Computer Driving License
Nov 2017