building management system operator
Lavaya Resort
Total years of experience :20 years, 3 Months
Working under Corporate For manage Apartment and Hotel total 35Rooms and total unit 600 rooms under construction for Oakwood and AC Marriott.
Set up for furniture, set up team (Housekeeping, Engineering, and Security) for team opening priority.
Manage Sales Service by Online Travel Agent (Traveloka, Airbnb, Agoda) with service 5 start hotel.
Manage Operational Supervisor, Housekeeping Trainer and Laundry Department to Preparing before tenants arrival and all rooms ready to show and use.
prepare to reduce the disaster intelligence assessment team to the disaster site by making complete data and reporting it immediately to the Health and Safety for follow-up from the results of the assassment, establishing an emergency hospital from the beginning to the end of the preparation, determining the location to be used as an emergency hospital. Logistics arrangements for emergency hospitals to stay for a certain amount of time within a predetermined budget. Following up on the search for victims and on-site socialization related to disasters and reducing ambulances, logistics materials for people affected by disasters. Providing medical services to help the analysis of victims and mobilize local volunteer teams to accelerate local economic recovery to immediately rise from adversity.
Team Pre opening, set up team (Housekeeping, Engineering, Front Office, Marketing)
Set up for furniture in room with signed architecture.
Deep cleaning room, Set up amenities, and ready to show to the guest
Make it systems for room status, room sold system is not ready.
Total unit rooms 600 rooms, 3 H.
Make it training program (Housekeeping Handling Complaint, Guest Experience)
Task
Inspection Room, Public Area twice a week.
Building Regulations Cleaning
Pest Management
Perfect Room Program (Housekeeping - Engineering)
Control Staff for daily worksheet
Control Chemicals
Control Night Cleaner
Team Pre opening SOS Smart Clean, Smart Pest, Smart Crane
Follow from Marketing order (Cleaning, Pest, Crane, Gondola, Climber)
Set up team for Smart Clean Smart Pest Smart Crane Smart Gondola
Safety in High Risk team is priority no limit.
Monitoring team in area, check and control area every week.
Check on area disiplin staff wiring uniform, Safety helmet, safety shoes
Punishment and Rewards for staff good manner
Report Program for Operation Manager, Marketing and General Manager.
Report to Clean and need feedback from clients untill they happy and trusted
Make communication every months with klients for looking other projects and continued.
Control Budgets and Strictly with expenses
Control the patrol, chemicals equipment
Inventory every months
Target oriented always achieves
opening team for set up Pest Management, Smart Clean, Smart Crane, Smart Gondola.
Manage Client unit with visit twice a week, Need Klient feedback, following up information client, Training staff for manage Client happy and how to service clients.
Make monthly reports to every clients with control performance staff to service.
Training for high risk job with discipline staff characters.
Working under Front Office Manager, And Support Team Sales and Marketing for preparing Room, outlet cleanliness and tidiness.
Set up room for showing room, checking for VIP and guest attention
Making project program cleaning for room attendant, Public Area team weekly project, monthly project, quarterly project.
Training for staff guest experience, Maintenance Furniture and Glass cleaning.
Report activity to General Manager in morning briefing.
Manage Laundry: Linens, Laundry Machine, Maintenance
Manage staff 26 Permanent, daily worker, trainee, 1 Spv, Room Attendant, Public Area, Laundry, Gardener with total 68 Hectares 40 rooms 38 Villas, 8 Privates Pool Villas.
Making Budget and control budget expenses, control cleanliness and tidiness daily checked area, inspection 3st a week and make sure staffing following with roles clean lines and tidiness.
Changed room standard from 3 star Hotel Standard service to five star standard Wyndham to FournSeasons Hotel and Resort Service style.
Training Guest Experience for staff Housekeeping to get right way service standard .
Make sure day to day briefing and control staff standard service.
Changed Staff Mentality from 3 star to 5 Star classes with training.
Report day to day to finance, General Manager, General Administration report guide lines housekeeping a head.
Arrange the supply of food, drinks, during the cruise. make a budget for the total crew members who join in the cruise and guests who arrive suddenly. periodically check rooms, clean kitchen area and inspection kitchen once a week. checking crew cabin and laundry area clean and tidy. the corridor area and stairs are clear of obstacles that block the road.
Dealing with labor cases, workers do not get their rights after providing services to their guests in accordance with the standards set by the company but the work is done getting undue wages. Inequality between laborers and government officials will go to work undergoing various tests and asking for a minimum degree of education but the government workers only graduating from high school or vocational education and salaries and welfare are very far from workers. there was a social gap.