senior sales associate
Apparel Group
Total years of experience :8 years, 3 Months
Sales associate in apparel llc in Brand (Crocs Us for footwears )handling all the transactions and the sales process from the customer entering the stores until the customer leaving satisfied 100% from the service
ensure that store service 100% and all the sop files and the store process it’s doing everyday
-Receiving visitors at the front desk by greeting, welcoming, directing and announcing
them appropriately.
=Answering screening and forwarding incoming phone calls.
-Receiving and sorting daily mail.
-anaging a large amount of inbound and outbound calls.
-Identifying Cm needs and handling their inquiries.
-Go the extra mile” to drive sales, and achieving target.
-Meet the contact center KPIs.