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Amina Mughal, Acting Operations Manager

Amina Mughal

Acting Operations Manager·Meezan Bank Limited

Pakistan

Master's degree, Accounting

Work experience

Total years of experience: 7 years, 4 months

Acting Operations Manager

January 2023 - Present

Meezan Bank Limited

Gujranwala, Pakistan

January 2023 - Present

Company industry:
Banking
Job role:
Management

Teller

February 2019 - May 2026

Meezan Bank Limited

Gujranwala, Pakistan

February 2019 - May 2026

• Cash Handling
• Receipts and Payments
• Customer Complaints handlings
• Cheque Books Custodian order & Deliver
• ATM Cards order & Deliver
• Dormant Activations
• Stop Payments of Cheques and Pay orders
• Dealing with Customer Managing overall cash counter/ATM/ operations
• Maintain all cash record update with SBP Requirements
• Utility bills and Remittances
• Overall achievement of customer satisfaction at counter

Company industry:
Banking
Job role:
Banking

Branch Service Officer Operations

January 2021 - November 2023

Shaheenabad Branch

Gujranwala, Pakistan

January 2021 - November 2023

• Supervise the Cash Department
• Support in completing tasks of OM
• Customer Complaints handlings
• Make strong co-ordination between staff
• Maintain the Cash record and files as per SBP Requirements
• Dormant Activations in line with bank Policy
• Stop Payments of Cheques and Pay orders
• Clearing and Handling of Returned cheques
• Utility bills and Remittances
• Overall achievement of customer satisfaction at counter

Company industry:
Banking
Job role:
Banking

Education

Virtual University

January 2022

January 2022

Master's degree, Accounting

Pakistan

Gujrat University

January 2014

January 2014

High school or equivalent, Accounting

Pakistan

University Of Gujrat

January 2010

January 2010

High school or equivalent, Art

Pakistan

Skills

BANKING
Intermediate
BANKING
Intermediate
BALANCING LEDGER BILLING
Intermediate
BALANCING LEDGER BILLING
Intermediate
BANKING SOFTWARE
Intermediate
BANKING SOFTWARE
Intermediate
BRANDING
Intermediate
BRANDING
Intermediate
CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EAGLE CASH
Intermediate
EAGLE CASH
Intermediate
KNOW YOUR CUSTOMER
Intermediate
KNOW YOUR CUSTOMER
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate

Languages

Urdu
Expert
English
Intermediate

Training and Certifications

Certifications
JAIBP Comprehensive

Hobbies

  • book Reading, Travelling, Nature