Manager Delivery
Allianz Technology (Thailand) Co., Ltd
Total years of experience :26 years, 7 Months
Leading a team of developers, project managers and service manager to ensure timely delivery of all
the projects as per the customer satisfaction within budget using Agile methodology
• Responsible for recruiting, development, manage and lead the teams in my pillar
• Responsible to take measures to ensure team retention
• Responsible for contract negotiations with the customers
• Responsible for team building with emphasis on customer satisfaction
• Liaison with finance department for issuance of invoices and payments follow-ups
Project Management using Agile methodology
• Managing multiple digital projects in the AP region
• Contract management and negotiations
• Managing customer expectations and building relationships
• Liaising with Technical Leads ensuring appropriate resources are available for the allocated projects
• Leading business meetings with the business units, the clients and other key stakeholders
• Management and implementation of different modules of core insurance system
• Vendor and contract management of the Malaysian IT company delivering these modules
• Presentation to the management about the project status and performance reviews
• Ensuring that the newly acquired modules are beneficial and according to the corporate goals set by the
management
• Helping the IT HOD with budgeting
• Managing the IT Audit done by
Managing the sales team
• Working out different strategies with sales team to manage customers and opportunities to ensure
annual targets are met
• Collaborating with principals like DELL, IBM, Microsoft and Oracle for different sales bids and projects
• Engaging sub-contractors for outsourcing various tasks during projects delivery
• Taking active part in bid preparations for various government sector projects
• Managing two software and infrastructure projects as a Project Manager
o Health Information Management System in Civil Hospital Karachi
o eDriving License and Violation Management System for Traffic Police
Responsible to meet my individual annual sales target which was 1.5M USD
• Managing customer relationship
• Collaborating with principals and internal presales teams for successful deal closing and project
delivery
• Closed one of largest IBM infrastructure deployment opportunities in the history of INFOTECH in HEC
Islamabad worth 3M USD
iEngineering is an offshore software development company with head office in USA
• All the project done and delivered are for customers based in USA
• Managing a team of 15 software developers working on multiple projects simultaneously
• Ensuring the completion of projects within specified time and cost and up to the expectations of the
customers
• Active involvement in documentation, quality assurance and delivery of the projects
• Managing the after sales technical support for the customers
• Ensured the training of the developers in the latest development tools to compete with the dynamic
software development industry
COMSATS Internet Services & Electronic Government Directorate, Pakistan
• Project management of the first ever portal of
Applying my analytical and development skills to develop various modules of one of the products
named SHMA Financials
• Effectively used my business analysis and requirement gathering skills to study legacy systems to
ensure the completion of requirement analysis phase before going in to the development phase
• Working with QA team to prepare test cases before the UAT
• Working with the technical writers to prepare user guides
Responsible for analysis, design and development of various web based application for UK based
customers
• Responsible for complete SDLC from planning till delivery and after sales support of all the applications
§ Designed and developed various web based projects including Payroll Management System, Video Tele
Principals and partnerships management
• Active customer and opportunity management to help sales team close the business quickly and
effectively
• Looked after the presales teams as GM Servers and Storage for short time during the
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