IT Director
Green Valley Oil Services
Total years of experience :17 years, 0 Months
Develop, manage, and track the IT department's annual budget.
Consult senior‐level stakeholders across the entire organization to identify business
and technology needs and optimize the use of information technology like ERP.
Supervising team, while working closely with management vendors, and suppliers.
Ensure smooth delivery and operation of IT services by monitoring systems'
performance
Provide direction, guidance, and training to IT staff.
Setting objectives and KPI's for direct report and conduct annual performance review.
Lead the organization for transformation from a legacy to a cloud-based platform.
Directing the Implementation of New Processes/Applications
INTEREL
Projects:
‐ Deploy WIFI6 coverage for the whole company (10 offices) - Ubiquiti unifi
‐ Migrate Exchange & File Server to Exchange Online & SharePoint online / OneDrive.
‐ Plan/Install IT infrastructure for a new office in Milan (Gantt chart)
‐ back up usersʼ data to the cloud to avoid ransomware attacks.
‐ Implement and manage device apps from the cloud using Microsoft Intune.
Install and configure Servers including (DB, WebApp, Service, Integrations, and PRTG).
Provide infrastructure solutions to partners and clients in HPE & Dell servers
Managing and migrating VMware & Hyper‐V servers using virtualization.
Administrate CRM / QuickBooks servers (Highrise - Easy insight).
Manage financial aspects of the IT Department, including purchasing, and timelines.
Managing vendors, contractors, and technology partners.
Installation and configuration Virtualization solutions like Hyper V, VMware
WAN: Leased Line, VPN, Networking: Ethernet & Vlan & Cisco Routers & Endian
Document installation and configuration procedures.
FelGate
Achievements:
Developed a knowledge base that resulted in an increase of fast learning for new IT
comers which saved a lot of time and effort by 30%.
Responsibility:
Participated in a 24/7 on‐call helping clients using Windows server in a VM
environment.
Performance monitoring VMʼS & ESXi Servers using VCenter
RedHat Linux server installation and configuration
Provided lab support to test and dev team using VMware 5 features Snapshots and
Cloning.
Knowledge and working on ERP like SAP business one with customers
Managed domain users and groups in AD and created group policies to keep the
network secured (endpoints & workstations)
Anti‐Virus (Kaspersky) updating and maintaining reports on a regular basis.
Responsible for all IT-related procurement as per corporate policy.
Played a lead role in developing and implementing an IT disaster recovery plan
TEData
Achievements:
Head up a team of 12 employees through 7 locations
The employee of the year 2012
Responsibility:
Performing CSO daily tasks of technical issues using established performance tools
and procedures & handling customer site technical and new installation visits as well
including LAN
Customer-oriented and able to well serve TE Data ADSL customers.
Perform Tasks and procedures related to systems updates for new customers &
Pending installation and old Customers.
Analyzing, identifying errors & creating tickets for any other related escalation to
handle customer problems.
Follow up with Juniors & Seniors, revising their daily reports and handling hard cases.
Plan and perform appropriate procedures and inventory assessment.
International Pipe Industry Co. "
Arab Academy for management, banking and financial sciences
courses: ITSM ITIL V4 & PRINCE II (PRINCE2) Axelos VCP‐DCV & VCP‐NV & vSphere Foundations VMWare CCNA Routing & Switching 200‐125 & CCNA Security 210‐260 & CCNP Security: Sitcs 300‐207 Cisco Certified Ethical Hacker , CEH EC‐Council: Cyber security
courses: Telecommunication & Electronics engineering Courses Project Management Professional , PMP (Agile)
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