Ticketing and Reservation Agent
Egyptair Airlines
Total des années d'expérience :13 years, 9 Mois
- Responsible to assist in making and confirming reservations for passengers.
- initiating and promoting Egyptair Airlines products & services
- Serving all customers professionally through telephone or in person.
- Deal with customers at the counter, and other related administration duties.
- Teaching the English language to intermediate level students through interactive methods.
- Teaching the English Language to Intermediate levels students through interactive methods.
- Preparing the material of the course.
- Teaching all Technicians "English for beginners" with (common daily activities, conversations, situations and vocabulary)
- Support the US customers over the phone via giving them the service they are looking for and handling their complaints.
- Selling Radio Satellites over the phone
- Helping customers getting the service the are looking for.
- Handling the customers complaints.
- Solving the customers problems.
- Teaching English to Beginner level students.
- Help the customers find what books they are looking for.
- Data entry.
- Categorizing books.