Amir Shalaby

Developing and implementing learning strategies and programs
- Developed and implemented a new training program that increased employee participation by 50% in the first six months.
- Implemented new virtual training tools that increased training program reach by 50% and reduced training costs.
- Communicate and select with all training providers.
- Participate in Group L&D / Engagement events and best practice development.
- Managing & supporting the development of MENAP L&D team within countries.
- Enhance the organizational performance through apply development planes.
- Maintaining budgets and relationships with vendors and consultants
- Following up and tracking the implementation of development plans
- Set and supervise the implementation of the onboarding plan for new joiners.
- Design and develop new training material regarding business needs.
- Evaluate individual and organizational development needs
- Create, communicate, coordinate & implement the training calendar for the year
- Research and collaborate with the Operation Training Team in the design and development of training materials
- Measure the effectiveness of training programs and make recommendations for improvements based on feedback and evaluation data
- Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
- Creating and executing the engagement plan for new hires throughout the onboarding journey; managing the end-to-end onboarding process, ensuring a great experience for new employees and a smooth start into their roles.

• Managing the learning and development function in Egypt, Jordan, Lebanon and Iraq, Qatar, . .
• Conduct training needs analysis to assess the needs of the concept
• Create, communicate, coordinate & implement the training calendar for the year
• Research and gather material, and work in collaboration with Concept L&D in the development of training materials
• Conducting class room and in-store workshops to develop the knowledge and skills for the team members in all positions (Top Management, Middle Management and Junior team members).
• Create brand awareness at the front liners level
• Designing and developing the content delivered in classroom workshops and in-store training sessions across 19 countries in two languages (Arabic and English).
• Provide training to the shop floor team by employing advanced product knowledge and best practice training techniques
• Provide product training to Stores
• Setting and supervising the implementation of the induction plan for new store managers to ensure that they got the basic knowledge required before going to their stores.
• Gather feedback from the participants and concerned supervisors, to assess the effectiveness of the training and its impact on the participants
• Conduct evaluations on the Learners and effectiveness of the learning materials and approaches
• Recommend new learning materials and approaches to support the divisions needs
• Participate in Group L&D training events and best practice development
• Conducting training audits to assess the implementation of in-store training activities and evaluate the performance of the In-store trainers.
• Dealing with ORACEL system (Training - KPIs - Talent Management

Responsibilities
• Run the TNA for different employee levels, across Landmark functions and hence recommend topics that address the TNA outcome
Preparing the company Annual training Plan
• Design and implementation of all training plans
• Make Weekly orientation about the company.
• Conduct and supervise training and development programs for Management Level and junior level.
• Supervise the implementation of training program and logistics with the admin department
• Monthly audit on Training system in stores.
• Meet regularly with the Concept Managers, and Department Managers to determine direction and priorities as they relate to current and future training projects
• The major programs I delivered are:-
o Soft skills programs ( Induction - Live by customer - Customer service - art of selling - time management - coaching - communication - Delegation - Leadership - cashier customer service- … )
o Operation Programs (Shrinkage control - Incident reporting - SHUKRAN - operational compliance self audit - … )
o Product knowledge ( Babyshop “Basic” - SPLASH “Suggestive Selling” & PK - Shoemart & Shoe Express PK - … )
• Continuously monitor customer satisfaction
• Prepare and conduct presentations for the company that can be presented at the company events, to the customers, to the employees, conferences, etc.
• Analyze, summarize, compile and submit quarterly reports to the Operation Manager.
• Analyze, summarize, compile and submit quarterly reports to the Operation Manager.
• In charge of all “Technical Training” for Landmark Group - Egypt
• Participate in Succession plan
• Analyze, summarize, compile and submit monthly reports to the Training Manager.

Responsibilities
 Training Duties :
• Design and implementation of all training plans for all the group factories
• Make monthly orientation about company
• Participate in the processing of (ISO) files.
• Conduct and supervise training and development programs for employees
• In charge of teaching staff all computer application.
• Conduct Training Program as Trainer in :
- presentation skills
- TOT
- Trains the employs on Occupational Safety and Health (OSHA 18001)
• Supervising Trainers staff.
• Communicate with Training Centers
• Preparing Organizational training plans

 Recruitment Duties :
• Ensures following the prober hiring procedures for the newcomers employees.
• Conduct all staffing process in:
• (Screening, selection, initial tele-interview, interviewing, orientation program, probation period, exit interview)
• Preparing and updating the Recruitment reports.
• Participate in the job fairs to enlarge resumes database.
• Coordinating with the Recruitment Agencies for required vacancies.
• Establishing new recruitment channels to fulfill our needs (in all categories) for targeting recruiting by cost effective.
• Administer and update HR policies and the procedures.
• Enhance & implement job analysis process (questionnaire - one to one interview).
• Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.

•Make monthly orientation about company
•Participate in the processing of (ISO) files.
•Conduct and supervise training and development programs for employee
•Management recognizes that training offers a way of developing skills
•Enhancing productivity and quality of work, and building loyalty to the company.
•Responsible for teaching the staff all the computer application
•Trains the sales and marketing team on presentation skills
•Trains the sales and marketing team on PowerPoint skills
•Trains the Managers on TOT (train of the trainers)
•Trains the employs on Occupational Safety and Health (OSHA 18001)
•Supervising the work of trainers.
•To sign a contract with the training centers
•Making training plans
•Making, & designing the company magazine
•keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses
Recruiting
•Post positions to appropriate Internet sources.
•Research new ways of using the Internet for recruitment.
•Use social and professional networking sites to identify and source candidates.
•Build networks to find qualified passive candidates.
•Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.
•Develop a pool of qualified candidates in advance of need.
•Lead the creation of a recruiting and interviewing plan for each open position.. Efficiently and effectively fill open positions.
•Building a database of CVs that support recruitment process Handle