ICT & Network Specialist
Cengiz Insaat (Kuwait International Airport T-4)
مجموع سنوات الخبرة :10 years, 3 أشهر
Maintains, monitors, and supports the IT infrastructure environment
and/or facilities.
• Coordinates and works on multiple cross-functional base
work initiatives and projects (MOI Network, DGCA Network &
KAC Network)
• Installation, configuration and maintain approved
telecom/network hardware and software components.
• Maintains structured cabling systems, telecom systems, WAN,
LAN, telephony, IPTV, Wireless Networks and local Internet,
remote access, VPNs, and connectivity protocols.
• Analyzes and implements network software or hardware changes.
• Monitors installed network and telecom equipment.
• Performs day-to-day operations for various facilities, including
routine maintenance requests for the wired and wireless networks
in the building, coordinates with ISP & Configuration of Switches,
IP phones, IPTVs, and data centers monitoring and management
Routing & Switching, Network management, Cisco CUCM implementation, Cisco CCUX Implementation, Troubleshooting, IP addressing, Cisco, Juniper, CCNA, CCNP, ITILv3 Fondation Certified
Juniper Routers(M10, M20, M40e, MX320, MX480, MX960, & T-Series routers.
CISCO Switches 7200, 7600 series & Routers (7200, 7600, ASR9K, XR903K, GSR).
Routing Protocols- IP/MPLS, , BGP, OSPF, EIGRP, RIP, ISIS, VLAN, VRRP.
Troubleshooting of different types of TICKETS tools like BMC Remedy tool, ECRM tool, .
Trouble Tickets processing through BMC Remedy Tool.
Tier 3 Support for co-location, customer backup network and ISP services.
Provisioning (IP assignment, core network configuration, L3 VPN, L2VPN, VPLS )
Fault handling and escalation.
leased lines, customer backup and other customer network services).
Ensure stable and reliable ISP network services (e.g. access products, service networks and
core network).
Day-to-day network performance monitoring.
Network troubleshooting and fault analysis; hardware troubleshooting and repair.
Trouble ticket generation and response; carrier interface and escalations.
Deployment and maintenance of network monitoring, analysis and reporting tools.
Application of configuration changes via our change control systems and processes.
Installation of network hardware and software.
Participate in a 24x7 call-out rotational shifts
WORK SUMMARY
• Provided technical support, including identifying problem incidents with their subsequent resolutions.
• Supervised and performed installation of new IT network equipment and system software.
• Administered creation of IT accounts and computer systems and offered support.
• Updated management on a regular basis through reports and presentations and via email
• Maintained company peripheral network devices regularly, including printers and scanners.
• Tested the IT networking systems, monitored the performance of network servers and maintained
firm’s computer systems.
• Ensured functionality of desktop systems throughout departments through frequent evaluations and
routine maintenance.
• Made use of helpdesk systems to prioritize work-load and update queries and calls.
• Documented and maintained supply of all required inventory
Bachelor of Technology in Computer Science & Engineering Specialization in Networking , Cisco & Juniper