Operational Senior Manager
The First Group
Total years of experience :17 years, 0 Months
Recently promoted from Owner Relations Manager position.
o Heading a team of Portfolio Managers, working with international property investors.
o Manage Tactical Marketing to achieve customer loyalty and referral generation strategies.
o Daily Relationship Operations using Clear Slide and MS Dynamics CRM system, applying Loyalty Programs as well as arranging roadshows and events.
• Corporate Recruitment Manager 2011 - 2013
o Member of Corporate Synergy Management of innovative thinking and development.
o Invited to design and execute in-house Corporate Recruitment System
o Design HR Induction process and training of new starters.
o Achieved successful recruitment team and careers website, resulting in substantial employee retention.
• Property Consultant 2009 - 2010
• Client Services Manager 2007 - 2008
Economics Major Business Administration Minor GPA 3.2