Amira Juma, Senior Administrator

Amira Juma

Senior Administrator

Port & Customs Free Zone Authority

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Business Management
Experience
23 years, 1 Months

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Work Experience

Total years of experience :23 years, 1 Months

Senior Administrator at Port & Customs Free Zone Authority
  • United Arab Emirates
  • My current job since January 2006

Building Permit Section

Provide reports to Management and other departments.
Assist in coordination and implementation of the management development plan
Establish, improve and implement mobility-related procedures and policies to promote smooth workflow and deliver high-quality services and support to expatriate faculty and staff
Supervise admins and Joiner staffs.
Develop and maintain internal variety issues, handling routine day to day miscellaneous inquiries and requirements
Work with departmental leaders to develop job descriptions for staff positions, form search strategies, and plan recruitment schedule, events, and other initiatives
Replacing other sections senior admins on their leaves.

Senior assistant at HSBC Bank Middle Eas
  • September 2001 to January 2006

Check and process the status updating customer accounts.

Inward Remittance Clerk
Check and process Inward and Central Bank payments.

HR at HSBC Bank Middle Eas
  • February 2006 to January 2006

Research potential funding, programs and projects
Promote activities
Award and manage contracts
Provides support and backup for other team members

Customer Service Trainee at Union National Bank
  • United Arab Emirates
  • April 2001 to June 2001

Assist customers to complete deposit and withdrawal forms, filing correspondence and typing letters and memos.

Emirates Bank Summer, 1999
Loan Department
During this period I assisted customers in completing loan applications and also to update their account balance.

Trainee at Standard Chartered Bank
  • United Arab Emirates
  • May 2000 to June 2000

I worked in Credit Dept where I faxed documents and assisted customers by providing them with information relating to classic visa credit cards

Summer at HSBC Bank Middle Eas
  • to

2001
Clearing Department
Checking inward cheques

Education

High school or equivalent, Business Management
  • at Dubai University College
  • January 2007
High school or equivalent, Financial Service and Banking
  • at Dubai Women’s College
  • June 2001

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Specialties & Skills

ATTENTION TO DETAIL
BALANCE
CONTRACT MANAGEMENT
MANAGEMENT DEVELOPMENT
POLICY ANALYSIS
QUALITY
RECRUITING
WORKFLOW ANALYSIS

Languages

English
Expert
Mandarin
Expert