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Mufeeda Moideen, Office Adminstrator/Executive Secretary

Mufeeda Moideen

Office Adminstrator/Executive Secretary·S.S.M.TOURSIM AND CARGO

United Arab Emirates

Bachelor's degree, International Business & Economics

Work experience

Total years of experience: 9 years, 6 months

Office Adminstrator/Executive Secretary

February 2011 - February 2015

S.S.M.TOURSIM AND CARGO

Dubai, United Arab Emirates

February 2011 - February 2015

 Arrange conferences, Hotel bookings, meetings, and travel reservations for office personnel.
 Answered phones and acted as liaison to help clients in need.
 Assisting the other office staff as requested. Maintain Data & Files and all correspondence in office
 Managing calendars & schedules meetings for the MD .
 Organizing and maintaining diaries and making appointments.
 Handling HR Recruitment, as well as maintain & extended to employee retention in Companies.
 Handling departmental development, HRIS, employee relations, training and development, benefits, compensation, organization development, executive administration, and employment.
 Producing documents, briefing papers, reports and presentations.
 Prepare correspondence, screen all calls & emails on behalf of the MD
 Preparing company reports using Excel
 Staff administration including holiday and sickness tracking.
 Monitoring of staff timesheets time in lieu and holidays.
 - Liaising with internal & external clients
 Organizing meetings and ensuring senior managers are well prepared for them. Maintaining & developing the office filing systems both on paper and computer.

Company industry:
Shipping
Job role:
Administration

Legal Secretary

December 2010 - January 2011

AL SHAMSI & PARTNERS (ADVOCATES & LEGAL CONSULTANTS),

Dubai, United Arab Emirates

December 2010 - January 2011

• Compose and revise legal documents for attorneys, including letters, depositions, and court filings.
• Answer direct attorney phone lines and act as liaison between clients and attorneys.
• Schedule all appointments and briefings for attorneys, as well as track and maintain busy attorney schedules.
• Managed all administrative and office duties for sole attorney's office.
• Answered phones and acted as liaison to help clients in need.
• Receive and transcribe legal dictation.
• Open and maintains legal files.

Company industry:
Law Firm
Job role:
Administration

Accounts Assistant (Receivable Section)

March 2009 - September 2010

TAWSEEL DISTRIBUTION& LOGISTICS(A Member of Dubai Media Incorporated),

Dubai, United Arab Emirates

March 2009 - September 2010

• Entering the subscription & retail customer’s data.
• Entering the receipts
• Invoice tracking Updating
• Making collection target.
• Following up with customers regarding the payments.
• Customer creation in Oracle Application
• Credit Memo & Debit Memo entries
• Bank Deposit Entries
• Making collection report.
• Making Statement Of Account
• Making Receipt
• Issuing of Remittance Book
• Providing the customers with updated statements
• Answers correspondence, phone, and electronic mail concerning procedures or inquiries on the processing of payments by responding verbally or in writing.
• Maintains and updates files for payment documents, invoices, purchase orders, requisitions, accounts receivable, and correspondence; gathers and collates records as requested by supervisor or others; processes, photocopies, and files documents and records as required for record keeping.
• Other assigned works

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Accounting and Auditing

Marketing Coordinator

January 2009 - March 2009

AZAAN HEAVY EQUIPMENT & RENTAL

Dubai, United Arab Emirates

January 2009 - March 2009

• Receiving inquiries and follow-up calls ensuring high levels of customer satisfaction using effective listening and communication.
• Handling customer’s enquiries.
• Making quotations for customers.

Company industry:
Construction & Building
Job role:
Marketing and PR

Receptionist cum Secretary/Customer service executive

July 2005 - December 2008

DCFC Shipping

Dubai, United Arab Emirates

July 2005 - December 2008

• Answer telephone, screen and direct calls
• Take and relay messages
• Provide information to callers
• Greet persons entering organization
• Direct persons to correct destination
• Deal with queries from the public and customers
• Ensures knowledge of staff movements in and out of organization
• General administrative and clerical support
• Prepare letters and documents
• Receive and sort mail and deliveries
• Schedule appointments
• Maintain appointment diary either manually or electronically
• Organize Meeting.
• Receiving inquiries and follow-up calls ensuring high levels of customer satisfaction using effective listening & & communication.
• Responsible for the follow-ups with the customers.
• Making arrival notice for shipments
• Issuing delivery order.
• Manifesting for Import shipments.

Handling HR Recruitment, as well as maintain & extended to employee retention in Companies.
Shortlist the candidate & Send to relevant Department.
Assisting the other office staff as requested.
Maintain Data & Files and all correspondence in office
Handling departmental development, HRIS, employee relations, training and development, benefits, compensation, organization development, executive administration, and employment.
Arranging new activities & Programmers to motivate to the staff.
Compose and revise legal documents for attorneys, including letters, depositions, and court filings.
Answer direct attorney phone lines and act as liaison between clients and attorneys.
Schedule all appointments and briefings for attorneys, as well as track and maintain busy attorney schedules.
Arrange conferences, Hotel bookings, meetings, and travel reservations for office personnel.
Managed all administrative and office duties for sole attorney's office.
Answered phones and acted as liaison to help clients in need.
Receive and transcribe legal dictation.
Open and maintains legal files.

Company industry:
Shipping
Job role:
Administration

Education

MADONNA UNIVERSITY

September 2010

September 2010

Bachelor's degree, International Business & Economics

United States

B.Sc. with Honours in Business Administration

Skills

Customer Satisfaction
Expert
Customer Satisfaction
Expert
Telephone Support
Expert
Telephone Support
Expert
Administrative Support
Expert
Administrative Support
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Accounts Receivable
Expert
Accounts Receivable
Expert
: MS OFFICE (EXCEL, WORD , POWERPOINT, ACCESS AND FONTPAGE)Operating system: MS-DOS, WINDOWS98/2000
Expert
: MS OFFICE (EXCEL, WORD , POWERPOINT, ACCESS AND FONTPAGE)Operating system: MS-DOS, WINDOWS98/2000
Expert
Office Management: Spreadsheets/Reports, Travel Coordination,Typing :40-50wpm
Expert
Office Management: Spreadsheets/Reports, Travel Coordination,Typing :40-50wpm
Expert

Languages

English

Expert

Hindi

Intermediate

Arabic

Intermediate

Hobbies and interests

LISTENING TO MUSIC,READING DRAWING