Amira Nagati, Showroom Supervisor

Amira Nagati

Showroom Supervisor

United Business and Development

Lieu
Qatar
Éducation
Diplôme supérieur, Business English
Expérience
16 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 11 Mois

Showroom Supervisor à United Business and Development
  • Qatar - Doha
  • Je travaille ici depuis août 2016

Manage retail staff, including cashiers and people working on the floor.
Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Formulate pricing policies.
Ensure pricing is correct.
Work on store displays.
Attend trade shows to identify new products and services.
Coach, counsel, recruit, train, and discipline employees.
Evaluate on-the-job performance.
Identify current and future trends that appeal to consumers.
Ensure merchandise is clean and ready to be displayed.
Maintain inventory and ensure items are in stock.
Keep up with fluctuating supply and demand.
Ensure promotions are accurate and merchandised to the company’s standards.
Utilize information technology to record sales figures, for data analysis and forward planning.
Ensure standards for quality, customer service and health and safety are met.
Monitor local competitors.
Maintain store's cleanliness and health and safety measures.
Organize and distribute staff schedules.
Help retail sales staff achieve sales targets.
Manage different departments within the store.
Handle customer questions, complaints, and issues.

Reservation agent à moevenpick Marine and Spa hotel
  • Tunisie - Sousse
  • septembre 2014 à juin 2016

Professional relationship with companies
Professional relationship with travel agencies
Treatment of requests and customer complaints
Data processing on the Opera Software and confirmations via Serenata

Data Entry Clerk Customer Service à Thalasso N1
  • Tunisie - Kairouan
  • janvier 2012 à mai 2014

Entering hotel brochures on the web
Entering data on the web
Entering reservations on SOL software +
Work under contract with the tour operator Thalasso No. 1
Professional relationship with Foreign companies in term of time and quality of services

Teacher à Tartine et Chocolat Kindergarten
  • Tunisie - Sousse
  • juin 2011 à décembre 2012

Coaching and preparation of young minds 3-6 years old to develop both academically and socially and next the professional life
Speaking and listening are the academic and social skills necessary for children to become successful readers and writers
Developing their illustrations with an oral description and/or story and meet their emotional needs and striving to fulfill them appropriately.
Plan and execute activities conducive to the physical and emotional needs of the children that they are responsible for.

Reservation Agent à Tunisian Travel Services
  • Tunisie - Sousse
  • janvier 2007 à avril 2011

Treatment of hotel reservation services
Organization of tours, excursion.
Organization of transfers for customers
Assistance in the airport if necessary or lack of guide, as long as the English language is obligatory
Data Entry AS400 software

Éducation

Diplôme supérieur, Business English
  • à Faculty of Letter and science of Humanities
  • août 2006

Build the Business English language skills and develop the business skills necessary for my career Communicate more confidently effectively accurately and fluently in both written and spoken English Build confidence in using English in real-life situations such as emails and meetings combined with working successfully in a cross-cultural environment Expand the English for business vocabulary Become confident in using English at work and in situations connected with work Develop presentation skills by analyzing figures graphs and describing trends Develop a broader understanding of topical international issues.

Specialties & Skills

Professional Standards
Listening Skills
Formal Languages
Professional Relations
Teaching
knowledge in quality of service
Aptitude of team leadership
Ability to convince
Knowing and living with children

Langues

Anglais
Expert
Français
Expert
Arabe
Langue Maternelle

Formation et Diplômes

Maitrisard in Outlook (Formation)
Institut de formation:
Advancia SPG Group
Date de la formation:
June 2010
Durée:
8 heures
Maitrisard in Excel (Formation)
Institut de formation:
Advancia SPG Group
Date de la formation:
June 2010
Durée:
10 heures
Maitrisard in word (Formation)
Institut de formation:
Advancia SPG Group
Date de la formation:
June 2010
Durée:
10 heures

Loisirs

  • All type of sport
  • Books reader