MD Executive Assistant
UTC
Total years of experience :9 years, 7 Months
- Using a range of office software, including email, spreadsheets and databases.
- Managing filing systems.
- Developing and implementing new administrative systems, such as record management.
- Organizing the office layout and maintaining supplies of stationery and equipment.
- Maintaining the condition of the office and arranging for necessary repairs.
- Organising and chairing meetings with staff.
- Overseeing the recruitment of new staff, sometimes including training and induction.
- Ensuring adequate staff levels to cover for absences and peaks in workload.
- Delegating work to staff and managing their workload and output.
- Promoting staff development and training.
- Writing reports for senior management and delivering presentations.
- Responding to customer enquiries and complaints.
Devising and maintaining office systems, including data management and filing.
Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations
Screening phone calls, Enquiries and requests, And Handling them when appropriate;
Meeting and greeting visitors at all levels of seniority;
Organising and maintaining diaries and making appointments.
Dealing with incoming email, Faxes and post, Often Corresponding on behalf of the manager.
Carrying out background research and presenting Findings.
Producing documents, briefing papers, Reports and Presentations.
Organising and attending meetings and ensuring the manager is well prepared for meetings.
Participate in the annual international conference for “Business women of Egypt 21”
Handle meetings with government agencies (League of the Arab state, Tourist Police and Ministry of Solidarity)
Public Relation background.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
follow up on customer interactions
Good