Amirul Haque

• Joined pre-opening luxury hotel and led all F&B operational preparations.
• Manage 14 outlets, including banquets and events, ensuring operational excellence and exceptional guest experiences.
• Mentor 150+ cross-functional team members, driving performance and engagement.
• Oversee P&L, budgets, and resource allocation, ensuring policy compliance.
• Execute strategic plans to drive revenue growth, service quality, and brand reputation.
• Cultivate stakeholder relationships with clients, vendors, and regulatory bodies.
• Implement quality assurance and operational excellence across all outlets.
• Lead innovation initiatives to enhance service offerings and community integration.

• Reported directly to owner; implemented SOPs across all departments, rebranded resort, and trained staff.
• Hired skilled HODs and team, streamlining operations across 75 rooms, banquet, events, ODC, and supermarket.
• Conducted supplier review, renegotiated contracts, and achieved 18% cost savings.
• Enhanced guest satisfaction through operational excellence and service standardization.

• Oversee the day-to-day operations of the food and beverage outlets to ensure smooth functioning.
• Managed 12 outlets (443 keys) delivering exceptional F&B services to 1, 000+ guests daily.
• Oversaw reservations, housekeeping, front office, and engineering departments during COVID-19.
• Developed and executed operational and sales strategies, increasing customer satisfaction and revenue.
• Led and trained service staff, implemented cost-control measures, and optimized stock via POS tracking.

• Opened remaining outlets post-opening, implemented Marriott SOPs, and trained staff.
• Executed business lunches, bar promotions, and F&B campaigns, driving enhanced sales and engagement.
• Set up minibar operations and streamlined workflows for operational efficiency.

• Managed all-day dining operations in an 828-room property, serving 4, 000 covers daily.
• Directed a team of 75 F&B staff, including Assistant Managers, Supervisors, Hostesses, and Waiters.
• Received three consecutive appreciation letters for outstanding performance.

• Key member of pre-opening team, successfully launching bar and dining outlets.
• Recruited and trained staff, implemented operational procedures, and managed vendor relationships.
• Maintained high cleanliness and hygiene standards.

• As an F&B Supervisor for an iconic property in Abu Dhabi, renowned for catering to Ultra High Net Worth Individuals (UHNIs), delivered an exceptional and tailored dining experience.
• Possessing extensive experience working collaboratively with individuals from 62 different nationalities.
• Led the F&B team in providing unparalleled service to UHNWI, ensuring a personalized, luxury dining experience.
• Personally managed VIP guests, building strong relationships and consistently anticipating their needs to exceed expectations.
• Ensured the seamless execution of daily F&B operations, maintaining the highest service, presentation, and efficiency standards.
• Demonstrated in-depth knowledge of wines, spirits, and beverages, providing expert recommendations and enhancing the overall dining experience.

• Maintained brand consistency, delivering exceptional guest service.
• Oversaw cash handling procedures, bill settlements, and financial transactions in adherence to standardized processes.
• Coordinated and managed the service staff's duties during shifts, ensuring smooth operations at each restaurant.