Demand Planning Lead
National Fire Fighting Company (NAFFCO)
Total years of experience :15 years, 5 Months
Implemented S & OP process and metrics for planning department with core focus on demand planning & Material Management.
•Conducting quarterly demand forecast review meetings with Sales Managers & Product Managers for special events, new product launch and to address ongoing demand variations in planning.
•Material management & consensus forecast ownership for UAE, Saudi, Oman, Qatar & Bahrain adhering to company’s quarterly forecast budgets.
•Responsible to plan, directs & make available required raw material for production based on BOM.
•Heading a team of six individuals with emphasis on knowledge sharing through chalk & talk sessions promoting multitasking abilities.
•Analyzing Demand trend to apply appropriate forecast methods to improvise forecast accuracy.
•Releasing & Tracking PR / PO progression until material reaches our store.
•Supplier performance review on material delivery & update lead time changes on planning system for sales team visibility.
•Achieved 20% reduction in inventory by backlog management through inventory balancing / transfer with in group of companies, customer orders pull in, -push out, reservations management, highlighting slow moving inventory etc.
•Analyzing system generated forecast, identify outliers and publishing 9 months rolling forecast across organization.
•Monitoring daily sales order deliveries and addressing material unavailability issues on daily basis.
•Reporting Forecast Vs Actuals, Exceptions, Aging Report, ABC Analysis, S&OP Planning Results, NPI planning updates.
•Reporting phase in-phase out items along with excess inventory to management.
•Timely reviewed ROP, Safety Stock levels considering demand fluctuations & Product lifecycle.
✔ Managing end to end supply chain for Maritime cranes spare part business for Oman, Kuwait, Bahrain, Qatar and UAE according to the service level agreements with the customers.
✔ Monthly forecast review meetings with technical advisors, engineers & Product Managers for special events, Promotions, to plan Liebherr Dubai forecast which is regional hub.
✔ Weekly call with customers and head office to address ongoing spare urgencies due to crane breakdown & shortages.
✔ Responsible for maintaining optimal inventory levels in our regional warehouse (Liebherr Dubai).
✔ Based on forecast, RFQ, and sale inputs releasing PO’s to head office and receiving goods in warehouse and in ERP.
✔ As a super user in BAAN, registering new customers, providing quotations for spare parts, entering finance data on system and releasing orders to the customer.
✔ Creating customs documents and arranging transport to the customer site.
✔ Achieved 10% reduction in inventory by balancing / transfer within regional hubs or by deciding parts criticality at customer end.
✔ Analyzing system generated forecast, identify outliers and publishing 3 months rolling forecast for middle east region.
✔ Monitoring daily sales order deliveries and addressing material unavailability issues on daily basis.
✔ Reporting Forecast Vs Actuals, Exceptions, Aging Report, S&OP Planning Results.
✔ Sharing monthly SOA to key accounts and pushing customer for timely payments.
✔ Issuing credit note for any finance disputes or wrong charges to customer.
✔ Managing end to end supply chain for Maritime cranes spare part business for Oman, Kuwait, Bahrain, Qatar and UAE according to the service level agreements with the customers.
✔ Monthly forecast review meetings with technical advisors, engineers & Product Managers for special events, Promotions, to plan Liebherr Dubai forecast which is regional hub.
✔ Weekly calls with customers and head office to address ongoing spare urgencies due to crane breakdown & shortages.
✔ Responsible for maintaining optimal inventory levels in our regional warehouse (Liebherr Dubai).
✔ Based on forecast, RFQ, and sale inputs releasing PO’s to head office and receiving goods in warehouse and in ERP.
✔ As a super user in BAAN, registering new customers, providing quotations for spare parts, entering finance data on system and releasing orders to the customer.
✔ Creating customs documents and arranging transport to the customer site.
✔ Achieved 10% reduction in inventory by balancing.
Supply Chain Services (Client - Oracle Corporation)
•Analyze spare parts demand, generate forecasts, plan procurements and coordinate purchasing activities with manufacturing department to maintain inventory and ensure timely availability of spare parts.
•Responsible for managing global onsite contract and replenishments.
•Responsible for NPI seed stock calculation and placing PO’s.
•As strategic planner, responsible for 1400 spare parts planning & to manage its global inventory.
•Analyze installed base of products and estimate demand for spare parts.
•Analyze supply chain of spare parts and determine optimal positioning of inventories to improve customer service levels.
•Calculate and manage optimal inventory levels to ensure customer service levels are maintained.
•Monitor the repair process of spare parts with repair vendors.
•Ensure timely replenishment / balancing of spare parts to meet immediate, ongoing, and future needs.
•Analyzed cases where SLAs have not been met, to understand the root cause and take remedial action.
•Always ensured to maintain NFR (Network fill rate) to 85% globally considering allocated quarterly budget.
•Timely reviewed if Safety Stock set at locations is appropriate considering install base, ABC Analysis and demand trend at location.
•Suggested procedural changes in order to improve customer service levels and reduce costs.
Worked in international merchandising team to achieve quarterly direct delivery plans with 19 International Accounts.
•Identify product demand variations & securing quantity by size for Direct Delivery to meet International sales estimate.
•Timely supply of merchandise to International accounts to meet their launch in stores considering seasonal demand and NPI.
•Controlled and drove Direct Delivery commitment by end to end sourcing and smoothly managing the whole process of taking product from Country of Production directly to country of sales to meet our International account requirements.
•Build effective communication and links with Business Units both in UK and Regions to monitor shipments and ensure allocation happens according to plan.
•Maximize delivery performance by aligning launch dates / lead time with positive working relationship with UK peers, International accounts, hubs and Regional Offices.
•Worked with Regional Offices and Supply Chain team to resolve any exception report in a timely manner.
•Worked with International hubs to reallocate any under/over deliveries into the hub.
•Trained Regional office teams for direct delivery planning on their visit to HQ.
•Assisted International supply chain manager in ensuring the daily and weekly delivery of accurate physical stock flows to the agreed plan.
•Responsible to consolidate orders from all the International franchises to plan their delivery for season.
•Tactical reporting for planned forecast to achieve operating plans.
•Shipment tracking from Supplier point to Regional warehouse.
•Monitored data integrity to ensure high level of data accuracy.
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Second Class - MBA in Information Technology