Country Head
OTIS Elevators Company-QATAR
Total years of experience :27 years, 3 Months
OTIS is the world's largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Founded more than 160 years ago by the inventor of the safety elevator, Otis offers products and services through its companies in more than 200 countries and territories, and maintains approximately 1.9 million elevators and escalators worldwide. Otis is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.
Kassem Darwish Fakhro & Sons (KDS) is associated with OTIS from the beginning (late 1960’s) and introduced OTIS brand to Qatar market with a strong presence in all the major sectors of infrastructure development viz; private property, customized uses, governmental projects etc. In October 1978 KDS group company “Darwish Elevators Co. W.L.L.” entered into an exclusive agreement with OTIS Elevators to enhance further the operations in Qatar Market.
Essential Duties and Responsibilities:
•Reporting to Group Chairman. Managing 150 employees.
•P&L responsibility for new equipment, modernization and service business, including sales, field operations, installation, commissioning, service, repairs, callbacks, service sales, customer satisfaction and overall general business management.
•Strategy development, project management, problem solving, and change management skills.
•Demonstrated ability to achieve sales plans & Budget.
•Instrumental in aggressively growing the profitability of the regional operation to meet or exceed business objectives along with fostering a team building environment.
•Ensuring safety performance by all of the salaried and field associates;
•Meeting all financial performance targets including profit and working capital.
•Direct, measure, and report progress towards project goals.
•Hire, manage, and evaluate superintendent staff.
•Create and maintain a safe and secure worksite.
•Proven business analysis and judgment with the ability to proactively manage business and P&L to meet objectives.
•Ensuring safety performance by all of the salaried and field associates.
•Plan, staff, and supervise all assigned work unit activities through subordinate managers to ensure a cohesive operational unit. 2. Provide advice, guidance, and direction to subordinate executives and managers toward their professional development. 3. Assist in the establishment, and ensure compliance, of operational units’ short-term and long-term goals with overall corporate objectives.
•Hiring, developing, and managing a group of salaried and field associates.
•Managing customers to ensure sales goals are achieved, new customers are added to increase revenues, and relations with existing customers are maintained.
•Ability to build positive working relationships, both internally and externally.
•Ability to effectively present information and negotiate with all levels of management including Chairman.
•Experience and success in recruiting and retaining a high performance sales team and a demonstrated ability to lead and manage a diverse sales team.
•Handling day to day issue for internal as well as external clients
•Maintaining PR with clients through meetings, mails, newsletter etc
ECE Industries Limited (part of the B.K. Birla Group), having its head quarters at New Delhi is a leading engineering and technology company engaged in the manufacture of several products namely Elevators, Power Transformers, HT Switchgears etc.
ECE is specialized supplier for Industrial Lifts (fire proof and dust proof applications) inside Thermal power plants, refineries, cement, aluminum and steel plants etc.
Covered states of West Bengal, Odisha, Jharkhand, Bihar, Vishakhapatnam, Assam and other North-Eastern states of India. Started new branch in odisha and sold there more than 100 units within a year.
Independently handled sales and field operations for various projects of L&T, Punj Lloyds, Tata Projects Ltd., Danieli, Reliance Infrastructure, Jindal Steel & Power Ltd., JITPL, Vedanta Aluminium, Hindalco, Neelanchal Ispat (NINL), Bhilai Engg. Corpn., Mcnally Bharat, Siemens, FL Smith, Alstom, BHEL PSER & PEM, NTPC, MEACON, SAIL, DVC, WBSEDCL, CESC etc.
Catered to various Architects and Consultants working in the region.: Agrawal & Agrawal Associates, Dulal Mukherjee & Associates, Espace, Architect Kamal Periwal, Shilpaakar ( Arch Raj Agarwal), Arch Subir Basu, Arch Veenu Chaddha, Arch Sunil Maniramka, GRID (Delhi), Arch Mitul Shukla, Archetype, C.P.Kukreja & Associates (Delhi), Rajinder kumar & associates (Delhi), Sikka Associates (Delhi) Elevator- Tac Consulting (Mumbai), Matrix (Delhi)
Essential Duties and Responsibilities:
Direct P&L responsibility for new equipment, modernization and service business, including sales, field operations, customer satisfaction and overall general business management. Instrumental in aggressively growing the profitability of the regional operation to meet or exceed business objectives along with fostering a team building environment.
- Ensuring safety performance by all of the salaried and field associates;
- Meeting all financial performance targets including profit and working capital;
- Hiring, developing, and managing a group of salaried and field associates;
- Managing customers to ensure sales goals are achieved, new customers are added to increase
revenues, and relations with existing customers are maintained.
ESCON is an ISO 9001 - 2008 Certified Company for Design, Manufacturing of Quality products and safety standards as per IS 14665. ESCON Elevators is one of the fastest growing company and leading manufacturer of Elevators and Parking systems like stackers, Tower parking etc.
Achieved PAN India Sales Target. Managed cities- Mumbai, Pune, Nasik, Delhi & NCR, Hyderabad, Bangaluru, Kolkata, Vizag, Cochin, Bhubaneswar, Ranchi
Rewarded for growth in sales units from 40 units per month to 100 units per month. Awarded major orders from INDIA BULLS, B.G.Shirke,
Essential Duties and Responsibilities:
Creation & Implementation of effective direct sales strategies and lead nationwide direct sales personnel (sales and support staff) toward achievement of corporate sales objectives.
Develop competencies and processes required to create an effective and efficient sales organization.
Provide leadership through effective communication of vision, active coaching and development
while comparing sales results to goals and taking appropriate action to correct when necessary.
Provide sales management, budget control, compensation programs and incentive planning.
Ensure effective hiring, orientation, training, development and retention of sales and support staff.
Provide supervision through field visits, observations and measurement of results to include
performance appraisals and salary reviews.
Proactively identify changes in elevator markets, delivery systems, and competitive pressures to
develop and modify strategies and tactics accordingly.
Prepare monthly, quarterly and annual sales forecasts.
Manage to meet/exceed monthly, quarterly and annual sales forecasts.
Partner with the Manager - Corporate and Strategic Accounts in the development of key customer
relationship management.
Establish effective relationships and collaborations with other departments (Marketing, Finance,
customer Service, etc.) to address key business issues and opportunities.
Maintain competitive knowledge to create and adjust sales strategies.
Attend meetings, seminars, and conferences as appropriate.
Schindler, a swiss multinational company is the largest supplier of escalators and the second largest manufacturer of elevators worldwide
Overall performance of Eastern Region covering cities of Kolkata, Bhubaneswar, Ranchi & Guwahati.. in Sales, Operations, Modernization, Installations, Completions, Portfolio, Service, Service sales, Safety, Budget, Turnover, Collections, Pre and Post Margins, Retention, Training & Administration, Expansion etc.
Major breakthrough in private builder groups like Ambuja Realty, Shrachi, Bengal Park Chambers, Eden City, PS group, Hiland group etc. and Govt.& Public Sector companies like Airport Authority of India (AAI), South Eastern Railways, METRO Rail, PWD, CPWD
Essential Duties and Responsibilities:
o P&L Responsibility
o Team of around 50 employees and more than 100 subcontractor employees in the region.
o Mapping the market for business development and tracking Competitor’s movement.
o Interaction with Major Builders, Architects, Consultants directly as well as through participation in related Exhibitions and Seminars.
o Deciding on the product and pricing strategy for Tenders.
o Making presentations. Organizing various architect and builder meets.
o Employee recruitment and appraisal. Selection and training for Sub-contractors.
o Implementation of ERP Software- SAP, OSC.
- Award for Kolkata Airport Major order - For the first time Schindler was chosen as the solution provider for all the vertical and horizontal transportation requirements within the Airport and for the first time Schindler had the opportunity to showcase its moving walks in India. Last but not the least it was the largest order in terms of value in INR finalized on any Elevator manufacturer in India, in the last 10 years. - 2009
- Best Region of India award - 2008.
- Award for Great Safety Milestone of 1000 Accident Free Days - 2011
- Special award for 76 units order from Eden City Project
Account Sales Manager (Delhi), Managing major customers of Delhi NCR region for sales, contribution (C1), customer satisfaction for elevator and escalators.
o Responsible for generating business, project execution and final delivery of project to customer.
o “One - stop - window” for the customer.
o Strive continuously to improve quality and service to the customer with a view to ‘Delight the customer’ at all times
o Generating sales.
o Identifying sales opportunities by constantly scanning the environment, pursuing the identified opportunities and calling on the potential customers.
o Completing all the documentation associated with the order, i.e. order tender, technical clarifications and data, legal documents, etc. and submitting them to the customer within the given time frame.
o Meeting volume and profit targets and operating within the agreed cost and profit margin framework.
o “One - stop - window” for the customer. Leading the project to its successful completion and handing over to the customer.
o Coordinating with the Installation team and the Logistics team to ensure smooth and timely delivery of the product.
o Supervising the work of the subcontractors and other external agencies like suppliers, labor contractors etc.
o Responsible for receivables
o Handled Major customer account, Major Projects & customers within Delhi NCR location.
OTIS is a part of M/s. United Technologies Corp., USA - a Fortune 500 company with a turnover close to US $ 30 billion.
Achieved remarkable sales growth in South Delhi & Dwarka regions. Developed business with major builders like Uppals, Aditya Developers, Salcon, Ambience Group, Capital Residences, Odeon Builders, Rajini Const. (Dhingra Group), Senior Builders, and departments like DDA, MES, DRDO, AAI, Ahluwalia Contracts, Simplex etc.
Marketing and sales activities in Delhi NCR region to attain the sales objectives within target dates, to increase sales in a manner consistent with company policy and goals and will set realistic sales goals. Performing the functions as briefly outlined in the following duties:
o Providing weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives.
o Allocate sales time to maximize existing and potential business within territory and plan for expansion of new accounts.
o Continually acquire, maintain and expand personal understanding of the features, benefits and correct application of OTIS products as well as competitors' products.
o Actively engage in self-development of product understanding through both practical experience, company training programs and consciously learn from key end-users.
o Submit all required information requested by the management promptly and provide information on market potential and trend regularly.
o To prepare and conduct sales presentations to ensure increasing order per sales call.
o To operate the territorial business with managerial judgment and within confines of the planned budgets.
o Gather information tactfully on competitive products, promotions, contract prices, discounts and credit terms offered etc. and submit the information promptly to the Manager.
o Understand internal and external customer requirements and committed to meet these requirements - process a service excellence mindset.
Pennwalt is the manufacturer of Industrial separation equipments like Vibrating screens, Industrial Centrifuges & Decanters, Chlorination systems for Industrial segment.
Managed sales in the Industrial belts of Delhi, Haryana, Uttar Pradesh, Himachal Pradesh & Punjab, Departments like NTPC, BHEL, EIL, Municipal Corporation of Delhi (MCD) and Contractors like Daelim, Degremont, Clearwater, Consulting Engineering Servives (CES), Technofab.
Independently prepared and managed technical data sheet approvals, Quality plan approvals, MDCC etc. from departments like NTPC, BHEL, EIL etc.
Durametallic Sanmar is a leading manufacturer of mechanical seals for pumps & agitatorsin Industrial application. Other Sanmar group companies include Chemplast, Cabot Sanmar, Flowserve, Xomos valves, Sanmar Shipping etc.
Selected through campus interview, based at Chennai Head Office for installation and service of mechanical seals for industrial pumps & agitators and sale of spares.
Lal Bahadur Shastri Institute of Management, Delhi is a premier and dynamic institute of Management and Information Technology Education.
The Institution of Engineers (India) (IEI) is the national organisation for engineers in India. IEI has over 0.5 million members from 15 engineering disciplines in 99 centers or chapters in India and overseas; it is the largest multi-disciplinary engineering professional society in engineering and technology world. It is currently headquartered in Kolkata After passing Graduateship Examination (section A & B) a student becomes a Graduate (Grad.I.E.) and Associate Member (A.M.I.E.) of The Institution of Engineers (India) and receive an Engineering Degree of Associate Membership (A.M.I.E.).
Pusa Institute of Technology (Formerly Pusa Polytechnic) is a premier engineering college in New Delhi, India established in 1962. It is affiliated to the Board of Technical Education, Government of Delhi. It is one of the best government college amongst the polytechnic colleges in India.