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Amit Gurung, Executive Housekeeper- Rooms Division

Amit Gurung

Executive Housekeeper- Rooms Division·Elite Group of Hotels

Qatar

Bachelor's degree, BA in Economics,IRPM

Work experience

Total years of experience: 14 years, 0 months

Executive Housekeeper- Rooms Division

March 2014 - November 2017

Elite Group of Hotels

Manama, Bahrain

March 2014 - November 2017

• Hotel Management professional with 14+ years of experience in operations, housekeeping and Rooms Division with hospitality industry. Presently working as a Executive Housekeeper of Elite Resort and Spa, Muharraq, All suite rooms resort 154 suites (420 room bays/Keys).
• Well planned effort took us to World Luxury Award for Elite Resort And Spa, a major contribution was appreciated by the corporate officials.
• Strict and Strong process in Room Division, Sales & Marketing, Engineering, Health Club And Finance
• Making the staff aware for Hotel reputation and how it will help us.
• Getting the rooms from Cooperate account.
• Going out for sales call.
• Training the Room Division staff, how to handle the negative comment and create a chance with in that comment.
• Sharing ideas and implementing it generate revenue during specific event.
• Motivating the team when they achieve a tremendous set mark.
• Well versed in cost control and increasing GOP.
• Well known in how to schedule the source according to the age of hotel.
• 7 +Year as Senior Manager Executive Housekeeper
• Creating Differentiation is a Trend.
• Well versed knowledge for Finance and can do cost control without effecting the people, process and product.
• Expertise in handling a diverse range of operations involving analyzing performance trends, supply chain/ warehouse, costs control & compliance; to ensure high quality service delivery to the guests.
• Proficiency in developing systems, controls & customer service standards.
• Excellent interpersonal, communication, team building & management skills with extensive experience in recruitment, training & development of the Workforce.
• Very much Disciplined, Dedicated and Devoted to the company for further growth of company and self development.
• Strict but well accepted by the employees and organization.

Company industry:
Hospitality & Accomodation
Job role:
Management

Executive Housekeeper

April 2012 - March 2014

TAj Chandigarh

Delhi, India

April 2012 - March 2014

• Making Expense and Capital Budget and presenting the same in front of Stake Holder.
• Attending CON-CALL with stake holders regarding any major event and keeping them informed regarding the progress.
• Negotiating the price of equipment which we purchase through vendor
• Ensure high standard through regular monitoring of guest feedback, prompt, efficient and accurate.
• Passing the sample for Bathlinen, bed linen and other Hk items.
• Handling & doing random check of equipments and its uses by the staff.
• Conducting meeting with GM for change require in the hotel
• Making sure proper Training & development class for associates is conduct.
• Ensuring all registers are maintained properly and perfectly
• Review the monthly business/occupancy reports and develop a work plan.
• Looking after the contract for Pest Control. Horticulture And glass cleaning
• Co-ordinate with the chief engineer in the area of repair and maintenance, refurbishment, renovation.
• Giving business to hotel through Banquets.
• Sourcing & development of vendors, inviting quotations, negotiations & procuring competitive rates.
• Auditing all sites and making reports, ensuring its compliance thru the General Manager.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Executive Housekeeper

February 2011 - September 2011

The Park Hyderabad

Hyderabad, India

February 2011 - September 2011

Company industry:
Hospitality & Accomodation
Job role:
Management

Deputy Housekeeper

December 2008 - February 2011

Radisson MBD Hotel,Delhi NCR

Delhi, India

December 2008 - February 2011

Company industry:
Hospitality & Accomodation
Job role:
Management

Deputy Housekeeper

April 2008 - October 2008

Ramada By Wyndham

Gurgaon, India

April 2008 - October 2008

Company industry:
Hospitality & Accomodation
Job role:
Management

Housekeeping Supervisor

June 2007 - March 2008

Oberoi Hotels Resorts and Palaces

Delhi, India

June 2007 - March 2008

Company industry:
Hospitality & Accomodation
Job role:
Quality Control

Housekeeping Supervisor

November 2005 - June 2007

Oberoi Resorts Hotels And Palaces

Delhi, India

November 2005 - June 2007

Company industry:
Hospitality & Accomodation
Job role:
Quality Control

Housekeeping Supervisor

November 2005 - June 2007

Oberoi Resorts Hotels And Palaces

Delhi, India

November 2005 - June 2007

Company industry:
Hospitality & Accomodation
Job role:
Quality Control

Housekeeping Assistant

May 2003 - October 2005

Oberoi Hotels Resorts and Palaces

Delhi, India

May 2003 - October 2005

Company industry:
Hospitality & Accomodation
Job role:
Cleaning Services

Education

Delhi University

April 2002

April 2002

Bachelor's degree, BA in Economics,IRPM

India

Skills

Business Review
Expert
Business Review
Expert
Expense Budgeting
Expert
Expense Budgeting
Expert
Business Change Management
Expert
Business Change Management
Expert
Motivational Interviewing
Expert
Motivational Interviewing
Expert
Leadership Capabilities
Expert
Leadership Capabilities
Expert
Task orientation,Budgeting,Motivating,Handling situation
Expert
Task orientation,Budgeting,Motivating,Handling situation
Expert
Business Review
Expert
Business Review
Expert
Expense Budgeting
Expert
Expense Budgeting
Expert
Business Change Management
Expert
Business Change Management
Expert
Motivational Interviewing
Expert
Motivational Interviewing
Expert
Leadership Capabilities
Expert
Leadership Capabilities
Expert

Languages

German
Intermediate

Memberships

Gymkhana Club

Swimming

May 2013

Training and Certifications

Certifications
CERTIFIED DEPARTMENTAL TRAINER
OBEROI HOTELS
Jan 2005 - Jan 2005