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Amjad Rihan, Operations Manager

Amjad Rihan

Operations Manager·Rerotti,

United Arab Emirates

Diploma, business management

Work experience

Total years of experience: 5 years, 5 months

Operations Manager

November 2024 - March 2026

Rerotti,

Dubai, United Arab Emirates

November 2024 - March 2026

• Managed daily operations and service delivery for a high-volume business.
• Led teams of 8-12 employees and maintained operational standards.
• Improved workflow efficiency and reduced service delays.
• Managed inventory, procurement, and supplier relationships.
• Contributed to monthly revenues exceeding AED 150, 000.
Company industry:
Hospitality & Accomodation
Job role:
Management

Founder & Operations Director

February 2024 - March 2025

Code,

Dubai, United Arab Emirates

February 2024 - March 2025

• Founded and developed a profitable business from concept to successful exit.
• Managed staffing, operations, procurement, finance, and marketing.
• Built and led a team of up to 10 employees.
• Achieved monthly sales between AED 80, 000 and AED 120, 000.
Company industry:
Software Development
Job role:
Management

Senior Operations Supervisor

November 2020 - September 2024

Caractere,

Dubai, United Arab Emirates

November 2020 - September 2024

• Oversaw operations across multiple locations and supervised 15+ staff members.
• Managed reporting, scheduling, compliance, and performance monitoring.
• Improved customer satisfaction, retention, and operational consistency.
• Supported operations generating more than AED 300, 000 monthly revenue.
Company industry:
Personal Care Centers
Job role:
Management

Education

Lebanese American University

April 2021

April 2021

Diploma, business management

Lebanon

GPA (rating): Excellent

GPA (rating): Excellent

.

Skills

Operation
Expert
Operation
Expert
Human Resources
Expert
Human Resources
Expert
Finance
Expert
Finance
Expert
Marketing
Expert
Marketing
Expert
BUDGETING
Expert
BUDGETING
Expert
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
SUPPLIER MANAGEMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Certificate in Business Management
UAE Driving License

Hobbies and interests

horse riding,swimming,boxing