Account Manager
Danzas AEI Emirates LLC - Al Tayer Group
مجموع سنوات الخبرة :11 years, 1 أشهر
Commercial role with ownership of annual budget and department P&L.
Serving the existing clients from FMCG / Oil and Gas verticals.
Responsible of securing a 12 months GCC / Levant road transport contract signing with an FMCG, resulting in a GP of AED 55k per month.
Collaborations with marine industry key players to devise cost effective solutions in the wake of congestion on GCC land routes.
Providing clients with timely reports and delivering measureable results with complete customer service satisfaction.
Managed the 3PL sales to over 20 premium customers, from the areas of Oil & gas, Trading, spare parts and food stuff companies.
Brand marketing through industry references, seminars, exhibitions, scheduled meetings and presentations.
Execution of the operations of complex transport solutions through air, sea & land. Import for re-export. LC based transactions. Duty exemptions etc.
Building and liaison with the overseas agent networks like WCA and PPL. Maintaining healthy relations with Airlines, shipping lines, Customs etc.
Collecting data from various departments and providing monthly / weekly sales, operations and finance reports to the management.
Signed service contracts with more than 8 companies, includes trading, automobile and spare parts companies. Contracts include comprehensive transportation and warehousing solutions.
Responsible for the smooth running of revenue and operations cycle.
On Time World Wide Logistics DWC
Providing guidance, assistance, coordination and leadership to various Oil & Gas sector projects, includes 3PL Logistics/ supply chain management, air / sea import and export operations management for self procured clients.
Developing market share and increasing revenue from new businesses, while focusing on particular products with strong sales engagements.
Assisting with requests for quotations (RFQ’s), negotiating SLA’s, preparing presentations and monitoring growth KPI’s.
Analyzing potential prospects through their volumes and yield. Meeting decision makers, lobbying for contracts and big projects in the region. Member of Society of Petroleum Engineers ( Northern Emirates)
Developing business in Oil & gas, raw material and break bulk markets through identifying potential prospects, meeting their SLA requirements and providing excellent client communication / support.
Winning projects through close relations with the customers and Intel from competitors, facilitating clients with the most cost effective solutions.
Enhanced monthly revenue in the assigned territory by adding up AED 125k through 13 accounts secured in 3 months.
Emphasized on securing more number of import loads from Europe, US and China. Streamlined a revenue pipeline of around AED 350k through air exports & imports (airport- airport).
Negotiated terms with the vendors ( airlines / Shipping lines) on a personal level, to provide the clients a competitive solution, that resulted in mutual trust, revenue enhancement and product growth ( air freight)
Extended personal care to all shipments through follow-ups, escalations, correspondence and effective customer service.
LTU Airlines- Air Berlin)
Established and maintained an effective line of communication with the interlines, agents, shippers, customer service departments.
Overseen day-to-day operational aspects (Quotation, Bookings, Air Way Bill, Load plans, Proof Of Delivery, Invoicing, Collection)
Procured new business for Kabul, Moscow, and ex-Russian states.
Brought 7 new shippers on board for LTU/ AB through continuous face to face meetings, presenting alternative options of cargo space and how the shipment can be moved.
Procured new business for the company by increasing the volume (load/tonnage) on Latin American, Caribbean and European sectors resulted in revenue growth up to 3M/- USD till April 2010.
Negotiations with interline partners on space allocations, capacity management and dispute settlements issues.
Drafting daily, bi- weekly, & monthly sales reports (internal/main office) for ready references to track target goals.
Coordinating with the international offices at Miami-US, Dusseldorf-Germany and Kuala Lumpur-Malaysia to ensure on-time delivery of all/any related shipment (inclusive - projects based shipment).
Managed a book of 57 accounts ensuring effective market share and client satisfaction. Making and practicing separate sales strategies for the region
in their daily business operations.
Developed good relations with the decision makers of Logistics and forwarding companies to seek new business
Clients Procured
Secured annual advertisements for the bi-monthly Health Journal, from pharmaceutical, real estate companies and government departments such as MOH.
Organized 4 international conferences on Nursing, Infertility, Ortho and Dentistry successfully at the GMU Ajman campus.
Interaction with officials from MOH for accreditation of events, at decision making levels.
Directed the planning, budgeting, cost control, media releases, invitations to dignitaries and special guests. Negotiating with the logistic support people, vendor selection and catering services for all the events.
Lead generation for Centex INC., country wide INC. and various other lenders from US.
Maintained an LPD (lead per day) of 8 leads throughout the service
Maintained 100% quality control, involved in training and professional development courses for fresh candidates on board.
Performed duties of team lead, ensuring the production and quality of the team.
representatives for smooth movement of shipments