logistic officer
Handicap international
Total des années d'expérience :23 years, 8 Mois
• Excellent interpersonal and communication skills.
• knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, Negotiations and coordination of people and resources.
• Develop specific goals and plan to prioritize, organize, and accomplish task
• Premises management
• Office management
• Procurement management
• Equipment management
• Fleet management
• Ensuring compliance of all procedures
• Dealing with complaints tactfully, calmly, and politely while solving them
• Ensuring operational readiness of all safety and emergency procedures.
• Coordinate with all departments
• Monitor & Coordinate the daily operations.
• Plans, organize, assigns and review work of office staff
• staff development and training, Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
• analyses and monitor internal processes
• ensure security and confidentiality of data
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Dealing with complaints tactfully, calmly, and politely while solving them
• Excellent interpersonal and communication skills.
• knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, Negotiations and coordination of people and resources.
• Develop specific goals and plan to prioritize, organize, and accomplish task.
• Strict cost control procedures to achieve the highest profit.
• Achieve financial objectives by preparing an annual budget “ purchase & sales”; scheduling expenditures; analyzing variances; initiating corrective actions
• Designed fleet management system for internal use to provide analysis of the vehicles and driver's performance.
• In charge of the in-house fleet of 51 vehicles.
• Ensuring company compliance of all transport policies, legislation and procedures
• Monitoring the in-house fleet movements by the tracking system.
• Conducting weekly and monthly preventive maintenance checks for all vehicles, to prevent unscheduled stoppages.
• Enforcing obedience to safety regulations, reviewing safety manuals.
• Develop, maintain and adhere to disciplinary procedures, driver orientation program
• Ensuring operational readiness of all safety and emergency procedures.
• Enforcing operation procedures as per ISO 9001: 2000 standards
• Emphasize on providing excellent customer services through In-house training to achieve & to insure high level of customer satisfaction.
• Conduct training seminars.
• Dealing with complaints tactfully, calmly, and politely while solving them.
• Monitor & Coordinate the daily operations.
• Coordinate with all departments.
• Develop Meet & Assist program to meet our high hospitality standard.
• Develop the ground handling rates & the tourist’s information (local culture, currency, useful emergency numbers, the do’s and do not.
• Providing custom make tour itineraries for the groups to meet their budget
• Monitor all facilities to make sure they are safe and pleasant for tourists.
• Immense knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people/ salesmen/ staff and resources.
• Strong knowledge of principles and methods for showing, promoting, and selling optical products. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Uncommon ability to develop specific goals and plan to prioritize, organize, and accomplish task.
• Excellent interpersonal and communication skills.
• Sound ability to manage the time of self and others.
• Remarkable knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Excellent knowledge of the high fashion sunglasses and frames.
• Import and distribute sunglasses and optical frames through out the UAE.
Oct1994 -May 1996 General Manager
Southland corporations / seven eleven store 15779
Virginia -Woodbridge- United Stated
• Achieve one million dollar in sales per annual
• Achieved a 8.3% merchandise turn over
• Achieved 0 % employee turnover
• Monitor & Coordinate the daily operations.
• Strict cost control procedures to achieve the highest profit
• Dealing with complaints tactfully, calmly, and politely while solving them
• Remarkable knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Enforcing obedience to safety regulations, reviewing safety manuals.
• Associate in Applied Science Degree Computer Information System -06/17/1988 Northern Virginia Community College - Annandale, Virginia
• High School Diploma 1976 to 1980 Salmiya -Kuwait • The institute of Sales & Marketing Customer Service Excellent