Administration Assistant, Government Relations, HR
ATLANTIS, THE PALM
Total years of experience :15 years, 10 Months
• Prepare and manage all visa application process for employment, residence, corrections, cancellations and visit visas for all new full time team members and short term contractors.
• Manage the application of National Emirates ID for employees of all levels.
• On a daily basis prepare the submission list for Trakhees, JAFZA and Tecom.
• Follow up on all submitted transactions on a daily basis.
• Update, manage, input visa data and ensure that the visa tracker is updated on a daily basis with all the visa related transactions.
• Input and maintain team member data in PeopleSoft for all visa record maintenance. Ensure accurate data is updated in PeopleSoft and the visa tracker in a timely manner for all the steps of the visa process.
• Schedule team members for required medical checkups; facilitate all visa related medical processes.
• Prepare all applications for residence visa renewals for team members and dependents.
• Input visa applicant's personal data in Dubai CID system.
• Ensure sufficient inventories at all times and liaise with concerned departments lacking of any items.
• Allocates and direct team members in their daily activities and redeploy team members to meet the requirements of customer operational needs.
• Provides on the job training, resulting in clear departmental standards and procedures.
• Maintain constant follow up on Concept 500 new and existing tasks and anticipate guest requests within the standard set time for each task.
• Prepare the rooms and sections allocations for Guest Room Valets and Team Leaders.
• Constantly coordinating with Front Office, VIP services, In Room Dining, Call Center.
• Maintain constant follow up on Concept 500 new and existing tasks and anticipate guest requests within the standard set time for each task.
English Language and Literature Damascus University Damascus, Syria September 2004 - July 2008
Hotel Management Edexcel College UK Nicosia, Cyprus March 2006 - October 2006