Consultant
Self Employed
Total years of experience :27 years, 4 Months
Provided wide area specialities consultancies to private sector including disaster recovery, maintenance, softwarre & hardware and infrastructure development.
•Played a pivotal role in overseeing two staffs in the department and responsible for maintenance and back up for 5 companies in the group comprising of networking, accounting applications, DB and HWS/SW maintenance.
•Instrumental in handling network designing as dedicated VPN for the 3 branches and provided DB, internet and applications services as WAN.
• Efficiently managed IT team to maintain stability of infrastructure and troubleshooted staff problems.
• Designed a firewall behind the real-IP and secured the network, recommended upgrades to data system, troubleshooted network performance issues to ensure smooth operation of company networks in order to provide maximum performance and availability for users.
• Reviewed models and infrastructure requirements for innovative ERP with the support of automating sales, accounting, purchasing and HR department.
• Geared the system for back-ups of data and preserved the same, formulated disaster management plans, troubleshoot and debug the applications as necessary.
• Envisaged the system related problems, made improvements, escalated unresolved issues to senior engineers for timely solutions.
• Directed and monitored emails in six servers by means of web and used email control panel (Plesk) to spearhead and implemented the filters on inboxes, to eliminate unsolicited commercial emails by working with Appriver spam.
•Monitored the PBX software for outgoing calls and promoted the group’s website pages including dns, mmx, ns transfer to spearhead the correct processes and implemented all hardware and software solutions.
• Monitored day-end system performance reports for anomalies and implemented immediate remedial measures for meeting company's day to day requirements.
• Kept abreast of latest technological advancements, monitored software use licenses, provided secure access to remote system users and supported the users regarding system usage.
• Coordinate the implementation of computer software systems and upgrades.
• Interpret, explain, and ensure compliance with City policies and procedures. Prepare and maintain accurate and complete records, clear and concise reports, and technical.
• Coordinate user-training programs for employees; demonstrate software program applications and peripheral equipment use; interact with staff, management, and committee members concerning user operational support needs.
Key Responsibilities:
• Managed four personnel in the department and in charged in the automation system business cycle including
• designing new formulas and reporting requests/needs from each department.
• Provided back-up, maintained systems duties and established security of systems’ users.
• Sustained and kept domain controller, internet proxy server and exchange server.
• Formulated objectives, policies and procedures for management information systems.
• Conferred computer software system’s implementation and upgrades.
• Interpreted, explained and made sure adherence to the City policies and procedures.
• Prepared, correctly maintained and completed records; cleared and concise technical reports.
• Communicated employee’s training programs, conducted presented software program applications and peripheral equipments use and interacted with staff, management and committee members with regards to user operational support needs.
• Formulated and designed company’s automation system including management and remote branches. The system automates the company daily works starting from automating entrance and leave for employees up to the workflow forms that automates the inside-processes with high respect to security and users roles in each process.
• The system divided the program to forms and gave every user the right to work with the automated system about position and user rights. Utilized Visual Studio 2000 and SQL server database.
• Began in the development and designing automation system with the use of API and SQL server database, implemented customized application for private sector companies wherein the developed system consider user level security in the application and database level.
• Printing management is invoked by printing capability of all documents retrieved from DB in an easy-to-read way. The system gave all the authorities to the Systems Manager who arranged security level and assigned the bilingual user language in the system.
Joined as a Software Engineer with Jetform product, a Form Flow with built in engine for managing forms between members using VBScript. Followed a 20 days training course in Jetform design and process design using Jetform tools and facilities. Involved in document management software plus B2B solutions for several companies.
Proceeded SAP installation/Upgrade for R/3 system with versions 4.5, 4.6 B from scratch as well as importing PCC ( pre-configured client ) to system and applying the latest hot-packages. System administration and backup is one of responsibilities.
Developed integration solution for two different system as R/3 and Oracle to achieve real-time synchronization of systems using Web Methods Enterprise4.2 B2B integration tool from Web Methods®. Familiar with its editor and adapters that can be launched on UNIX/WinNT platforms.
Using the Win NT administration tools to administer, managing securities, privileges, roles, data backup/restore as well as data recovery.
Functioning as a System Engineer in the highly technical field of client/server technology; responsible for a highly technical sales cycle including prospecting, product presentations, demonstrations, and technical product evaluations; and coordination of all pre-sales resources including systems engineering.
Along with the other members of the Business Response team, responsible for enhancing and maintaining existing software and hardware client tools.
As a member of the Customer Support team, responsible for working directly with customers over the phone for various issues related to product installation, configuration, management and custom applications. Occasional travel is involved, and periodic 7x24 on-call responsibilities.
3 months certified training course on database administration and designing forms and reports using developer 2000.
