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ammar hamdan, Senior Operating Systems Engineer

ammar hamdan

Senior Operating Systems Engineer·BSG for Advanced Digital Solutions

Syria

Master's degree, Administration And Business Administration

Work experience

Total years of experience: 15 years, 6 months

Senior Operating Systems Engineer

January 2026 - Present

BSG for Advanced Digital Solutions

Damascus, Syria Hybrid

January 2026 - Present

Managed VMware and Docker environments inside automated CI/CD
pipelines to simulate core banking and e-wallet platform setups
Maintained high availability through routine firmware updates, hardware
staging checklists, backups, and disaster recovery testing.
Integrated ISO 8583 payment messaging and e-wallet

Company industry:
IT Services
Job role:
Information Technology

Senior Operating Systems Engineer

January 2022 - January 2026

Tatweer company

Damascus, Syria Hybrid

January 2022 - January 2026

Design, operate, and optimize VMware and Docker environments,
integrating virtualization and container platforms into CI/CD workflows
for scalable, resilient infrastructure.
Manage servers, SAN/NAS storage, network switches, and load
balancers, with proactive monitoring via Zabbix, LibreNMS, and Power
BI.
Automate system administration using shell scripting, reducing manual
effort across virtualized and containerized systems.
Maintain operational continuity through patching, updates, backups,
and disaster recovery processes.
Lead infrastructure and DevOps projects, integrating DNS, mail services,
EFT systems (ISO 8583), and databases (SQL Server, Sybase, Oracle)
into unified enterprise solutions.

Company industry:
IT Services
Job role:
Information Technology

VMware administrator

January 2016 - January 2022

iTCEH & SYRIATEL Company

Damascus, Syria Hybrid

January 2016 - January 2022

Manage and maintain VMware, Linux systems, and Veeam backup
environments.
Work with servers, storage systems, enclosures, and fabric switches
to support core infrastructure operations.
Monitor infrastructure health using Zabbix and Nagios .

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

IT System Administrator

January 2012 - January 2016

Al HARAM

Damascus, Syria Hybrid

January 2012 - January 2016

Manage core Microsoft services (Domain Controller, Exchange, TMG,
ISA).
Oversee and maintain surveillance and CCTV systems.
Ensure server security and perform regular system backups.

Company industry:
Banking
Job role:
Banking

IT Technical Support

January 2012 - February 2013

Al Haram Co

Syria

January 2012 - February 2013

• Al Haram Co. for exchange and transactions, Damascus, 2012 Up to now
(IT Technical Support)

Company industry:
Financial Services
Job role:
Information Technology

IT Technical

January 2011 - January 2012

Al Haram Co

Syria

January 2011 - January 2012

• Evolve business group (EBG), Damascus, 2011 - 2012 (IT Technical
Support)
• Implementation of CCTVCamera & DVR.
• Supervise the implementation of surveillance cameras.
• Supervise the implementation of Surveillance systems.
• Supervise the implementation of networks.
• Supervise the implementation and installation of alarm systems and theft.

Company industry:
Financial Services
Job role:
Information Technology

Education

Syrian Virtual University

May 2024

May 2024

Master's degree, Administration And Business Administration

Syria

GPA (percentage): 73.72%

GPA (percentage): 73.72%

Syrian Virtual University

January 2014

January 2014

Bachelor's degree, Information Technology And Computer Science

Syria

ccit

January 2009

January 2009

Diploma, Maintenance Technology

Syria

GPA (percentage): 64.75%

GPA (percentage): 64.75%

Skills

CCNA

Expert

MCITP

Expert

PBX

Expert

ISA

Expert

ISA Server

Expert

Network Administration

Expert

Incident & Crisis Management

Expert

Project Management

Expert

Stakeholder Management

Expert

System Troubleshooting

Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
Windows Server 2008 Network Infrastructure, Configuration
Microsoft
Feb 2011

Hobbies and interests

Judo