Program Manager/ Project Manager
GEMS Education
Total years of experience :12 years, 2 Months
Working within the Properties department, reporting to VP of Properties and project.
- My portfolio contain several extension school projects such as GEMS Millennium school - Sharjah, GEMS Westminster school - Sharjah and Wesgreen school - Sharjah, these projects are managed from a client perspective, and I also managing 4 roads projects around 3 of our schools in Dubai.
- On the operational side, I manage the all requests from our existing school regarding any issues that need to be rectified or any modifications and lead the projects until handing over back to school.
Working with Marketing and Communications team to plan and lead Program for Roll out of the new company Brand identity.
The program consists of multiple timed and synchronized projects and sub-programs like follows:
- Assets development: where all new assets are created like logos, promotional items design and corporate presentations (video and PowerPoint template)
- Process and guidelines: creating the brand guidelines to explain the new identity and create school tool kit to help school taking the initiative and start the transition.
- Digital: creating the company new website and school new website templet to use later for each school transition, also developing the company internal database and create an online digital assets library.
- HR and comms : launching a campaign to update job descriptions, performance criteria and induction program to match the new tone of voice, also launching couple of events like teachers awareness day.
Working with the Pre-Ops team to build and fit out several new schools, like GEMS Metropole school, GEMS FirstPoint school and GEMS Westminster School - Ras Al Khaima, and school extensions like GEMS international School - Al Khail, GEMS Wellington Academy - Al Khail and GEMS Wellington academy -Silicon Oasis.
The team was responsible of planning, coordinating and leading other departments in building, resourcing and fitting out the school to be ready for operations.
Leading the licensing activities as follows:
- Leading the licensing function to ensure all school are up to date with licenses and working with the legal department to get the new schools licensed on time to ensure it could be operational on time at the beginning of the academic year. Several schools obtained their license as a direct result of the efforts that this team put through like:
- GEMS Westminster school - Sharjah, UAE
- GEMS World Academy - Etoy, Switzerland
- GEMS Cambridge International School - Kampala, Uganda
- GEMS Cambridge International School - Nairobi, Kenya
- During Mapping out the licenses, flow chart and documenting all the process and procedures required for obtaining licenses in different jurisdiction.
- Managing the coordination’s and communications with the major stakeholders like KHDA and MOE to ensure sustained and healthy relationships.
Relieve management of administrative detail, all projects
Coordinate work flow
Update and chase delegated tasks to ensure progress to deadlines
Take initiative in manager’s absence
Keep projects on schedule
Maintain procedures manual to ensure consistent performance of routines
Maintain EPM system ensuring project status reports, risks and issues are routinely managed.
Handle administrative details for all projects
Maintains productive working relationships with project sponsors, delivery project managers and key systems users.
Supervises and guides the detailed design and development activities for entire infrastructural and operator system solution applications.
Supervises consultants as appropriate.
Reviews project related documentation and assures it is complete, acceptable and accordance with standards.
Prepares regular project status reports.
Formalizes project activities and guides a project acceptance as a production system.
Supervising one document controller and two secretaries.
Coordinating between Contract Manager, Design Manager, Construction Manager and projects Director.
Preparing Meeting agenda, Attending Meetings, taking notes and preparing the Minutes of meeting.
Preparing presentations of Projects Director Monitoring incoming and outgoing logs and making sure that all incoming letters are actioned by the responsible persons.
Preparing weekly and Monthly reports
Following up daily time sheets and preparing the monthly time sheet in accordance with.
Revising all outgoing letters before projects director sign.
Preparing outlined time schedule of active Projects
Reports, forms and applications which is related to
the Project.
receiving all material submittals, shop drawings,
Coordinating with head office in all correspondences,
Letters and forwarding them to the sections.
Organizing all correspondences between the consultant
Sorting all Documents that concern the Project in the
Preparing salary tables of Employees, Payments of
Making the first Interviews with the new employees and
submit a primary report about them to the PM.
contractor under supervision of PM and with
Preparing Monthly reports about Progress of work.
From the sections and forwarding it to PM.
Preparing of internal meeting of the Project staff.
Collecting all the actioned submittal and answered letters
and the PM, Contractor and Client.
coordination with head office.
project archive.