FREELANCE TRAINER & CONSULTANT
Boston Management Consulting International
Total years of experience :24 years, 4 Months
Consultant for project management best practices, Process Governance & Improvement, use of ICT for educational sector.
Trainer for Project Management Professional (PMP), ITIL, Leadership
Consultant for project management best practices, Process Governance & Improvement, use of ICT for educational sector.
Trainer for Project Management Professional (PMP), ITIL, Leadership
Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
Build relationships by meeting with senior executives from educational sector to discuss their business issues and present best practice solutions.
Successfully retained 100% of the existing base client along with increase by 20% over 18 months’ period and increased revenue by 14% in the same period.
Achieved reduction in annual IT costs 20% through a portfolio approach to project selection and management.
Improved distribution efficiency by 10% through strategic agreements with core partners
Accountable to lead the team of 25 in IT strategic and operational planning by fostering innovation, prioritizing IT initiatives to achieve organizational goals.
Managing the evaluation, deployment and management of current & future IT solutions.
Involved in approval, prioritization and control of projects & project portfolio.
Plan, design, implement and manage onsite IT services for enterprise customers with 10 buildings, 5.000 users and more than $ 3.000.000 IT assets.
Managed a 1 million dollar software development project.
Reported to the CIO and led a team of 12 resources in diverse responsibilities of Program Management, IT Service Management and Technology Management.
Responsible for managing IT services as products over their entire Lifecycle from concept to retirement through design, transition and operation.
Involved in supporting customers in explaining that new technology can add value while supporting or transforming program operations.
Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
Plan, design, implement and maintain the network's passive and active architecture..
Manage ICT assets and ensure that the organization's ICT infrastructure and productivity
tools are up-to-date, productive and reliable.
Plan, design and implement data management including archiving, backup and distribution
Wrote a user-friendly collections guidance manual for junior employees, reducing the confusion in the department. Streamlined procedures to one plan and eliminated employees asking repeated questions.
Manage suppliers Relationships.
Technical Support for all networks of Syrian Commercial Bank across all cities in Syria
Maintain DNS, DHCP, Proxy Server, Printing, Mail, VPN and FTP services
Monitor network activity and load, determine bottlenecks and implement solutions.
Hardware maintenance and service, software installation/upgrade/maintenance
Aleppo University September 1999 Bachelor's degree in Mechanical Engineering